How to order an X smart card?
If you want to become a new customer of Bank Citadele and order an X smart card, you can do so with the help of Citadele mobile application, as well as by submitting an online application on the website or filling in one of the bank's branches (branches serves customers only by prior appointment, by calling 67010000). If you apply using Citadele’s mobile app, the ordered card will be delivered to you by mail. Existing customers can additionally apply for an X smart card, and get it remotely, in their online bank.
How to get a discount on a monthly card fee?
If you already have an X smart card - bring a friend! Tell them about benefits on the X smart debit card and give him a promo code, which can be obtained by contacting our support team through chat in the mobile app, in the branch or by calling 6701 0000. After your friend receives their new card, you both will enjoy the benefits of the X smart card free of charge for 6 months. This promo code can be used multiple times. The maximum discount period you can receive when bringing friends is 24 months. Learn more about the "Bring a friend" campaign.
Where do I enter the “Bring a friend” promo code?
If you want to become a new customer of Bank Citadele and order an X smart card, ask your friends for their promo code first. If you apply in Citadele’s mobile app, you can send us the promo code in its chat after submitting your application. You can also mention the promo code in the call from the bank about your application status.
Can I rent a car with the X smart card?
Yes, if the car rental company accepts Visa debit cards.