Payment options | Citadele bank

On our website, we use our own and third-party cookies to provide a better website and online service user experience and offer content and services which interest you, based on your habits. See more in our Cookie Terms and Conditions. You can agree to our use of cookies by selecting Confirm, or reject them by selecting Reject. You can also change or cancel your decision at any time by selecting Cookie Settings. If you choose to reject all cookies, our website will only save the functional cookies necessary for the website to function and be secure, and for which we do not require your permission.

Payment types

What payment could be simpler! To make a transfer, all you need is a phone number — you don’t need to know someone’s bank account number.

You can make payments to phone numbers which have been registered to the Bank of Latvia Instant Links Registry.
The payment commission is the same as for payments made to an account number. EUR transfers are commission free for C card users within the European Union.
Citadele customers can easily register their phone number in the Bank of Latvia Instant Links Registry using the Citadele app (under More > Settings > Instant link).

Download the mobile app

Instant payments are Euro transfers 24 hours a day, 7 days a week, 365 days a year including bank holidays.

Transfer up to 15 000 EUR (legal persons - up to 100 000 EUR) instantly to other Latvian banks or to more than 1900 European Union banks.
Make instant payments through the mobile app or online bank.
A successful instant payment reaches the recipient’s bank account in just 10 seconds.
If the recipient bank cannot accept the payment as an instant payment, or if it requires additional checks to process, the instant payment may be rejected and instead processed as a standard Euro payment within the European Union.

If you make regular payments of a fixed amount, for example, for electricity, leasing, internet, rent or television, you can entrust Citadele with paying them.

Set up a regular payment, and the bank will ensure the payment is made from your account to the recipient with set regularity.
Regular payments can be made both to Citadele accounts and other Latvian banks.
You can set up, change or cancel regular payments in the online bank for free.

Find out more

Set up the E-invoice Regular Payment Service (ERRA) and Citadele will pay your bills by transferring the money from your account. You can set the payment limit yourself.
Pay bills from more than 120 businesses at Citadele ATMs. See your e-invoices here.
If you are not a Citadele online banking user, you can set up ERRA at any of our branches or by calling 6701 0000.

Find out more Set up online bank

What other transfer types are available?

Internal transfers

Transfers between your own Citadele accounts, as well as between different Citadele clients throughout the Baltics.

SEPA payments

SEPA payments are Euro payments to the banks within European Union and some countries outside EU – Great Britain, Iceland, Liechtenstein, Norway, Switzerland, Monaco, Andorra, San Marino. IBAN account of the beneficiary is mandatory requirement for SEPA payment. SEPA payments are completed as standard payments. You can see submission and processing times here.

International payments

Euro or overseas currency payments to banks outside SEPA area. It is important to remember that, when making payments to or from the countries that require due diligence due to sanctions, payments may be subject to an increased commission fee.

Non-cash currency exchange

You can exchange currency in the Citadele online bank even to a currency which is not your account currency. If you do this from a multi-currency account, you will automatically be offered our improved exchange rate based on the amount to be exchanged.

Escrow account

If you are planning a significant transaction and want to reduce the risk that the other party does not fulfil its obligations, set up an escrow account. When you use an escrow account, you ensure that money is paid for the transaction only once the other party has fulfilled their obligations.

Complete real estate and other transactions.
There may be an increased commission fee if there are more than three parties involved in the transactions; the agreement must be prepared in another language; the account needs to be opened urgently; or the standard terms and conditions are changed per the customer’s request.
When submitting an application to set up an escrow account, it must be signed by both parties.
Send your electronically-signed application for an escrow account to info@citadele.lv, or fill in a free-form order through the online bank and attach the application as an attachment. You can also submit an application in person at any Citadele branch.

More opportunities

Online bank

A convenient and secure method of managing your finances, applying for various loans or signing agreements for your chosen products.

Find out more

Mobile app

Use the bank’s services at a time and place convenient to you. Confirm payments using your face or fingerprint.

Find out more

C cards

Free money transfers within Europe and free cash withdrawals from ATMs worldwide. C REWARDS prizes and discounts.

Find out more

1 Notification on Cookie Use
2 On the use of marketing cookies for our loan services

1 Notification on Cookie Use
2 On the use of marketing cookies for our loan services

Payments

Pay in the way that is best for you

Instant payments

Free transfers

Payment types

To a phone number

Instant payments

Regular payments

Bill payment options