Bank in your pocket

The Bank’s most popular services 24/7

  • googleplay
  • appstore
  • Payment cardsSee balance and manage the cards
  • Touch ID and Face IDApprove payments with your favorite method
  • Customer support 24/7Contact the bank's employees in app's chat

Services on the app

  • Change the PIN code for your cards, wristbands or stickers even if you’ve forgotten the old PIN
  • Make transfers, create templates and pay bills by scanning a bar code
  • Pay using a phone number: you no longer need to know an account number!
  • Block and unblock cards, and order a new one
  • Apply for consumer and car loans if you’ve found out your credit score through our online bank or in branch

Become a Citadele client and receive X smart card remotely

  • Take a photo of yourself and your ID
  • Fill in an application and receive your new X smart card by post in your address
  • Activate it through the app

More on X Smart

If you are 7 years old but not yet 18, you should apply in person rather than via selfie, bringing one of your parents to any of our branches