Mobile application

Your bank is in your hands. Use bank's services when and where it's most convenient.

  • googleplay
  • appstore
  • Payment cardsSee your balance and block or unblock cards
  • Touch ID and Face IDConfirm payments using your face or fingerprint
  • 24/7 customer supportContact bank employees in the app chat

Services on the app

  • Change the PIN code for your cards, wristbands or stickers even if you’ve forgotten the old PIN
  • Make transfers, create templates and pay bills by scanning a bar code
  • Pay using a phone number: you no longer need to know an account number!
  • Block and unblock cards, and order a new one
  • Apply for consumer and car loans if you’ve found out your credit score through our online bank or in branch

Become a Citadele client and receive X card remotely

  • Take a photo of yourself and your ID
  • Fill in an application and receive your new X card by post in your address
  • Activate it through the app

More on X cards

If you are 7 years old but not yet 18, you should apply in person rather than via selfie, bringing one of your parents to any of our branches