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Contact details

Do you have questions about our banking services? Most customers find answers in a conversation with our virtual financial consultant Adele, or by using our Interactive Assistant.

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What do I do if I am the victim of a scam?

If you suspect that you have become the victim of a scam, contact us immediately by calling +371 6701 0000. You should also notify the State Police.

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Adele

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Email info@citadele.lv

Contact us about general questions. We will reply within three business days.
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Email apdrosinasana@citadele.lv

Contact us about insurance matters.
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Call 6701 0000

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In-person branch consultation

Book an appointment for a time that is convenient for you, or simply pop into a branch — we will serve you on a first-come, first-serve basis.
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Find the nearest ATM or branch to your home

Please note that branch working hours may be changed on holidays.

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SC "Citadele bank"

Republikas laukums 2A
Riga, LV-1010, Latvia

SWIFT Code: PARXLV22
Reg. Nr. 40103303559
VAT reg. Nr. LV40103303559

Correspondent banks

"Citadele Leasing" Ltd.

Republikas laukums 2A
Riga, LV-1010, Latvia
Reg. No.: 40003423085
VAT Reg. No.: LV40003423085
Citadele banka AS
SWIFT code: PARXLV22
Account: LV10PARX0012849810003
Email: lizings@citadele.lv

Consumer Rights Protection Centre licence (for Citadele Leasing in Latvian)

"Citadele Factoring" Ltd.

Republikas laukums 2A
Riga, LV-1010, Latvia
Reg. No.: 50003760921
VAT Reg. No.: LV50003760921
Citadele banka AS
SWIFT code: PARXLV22
Account: LV90PARX0008230150001
Email: lizings@citadele.lv

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Estonia, Tallinn
Citadele panga filiaal
Narva mnt. 63/1, 10152
Phone:+372 770-00-00
info@citadele.ee
www.citadele.ee
Citadele Leasing Eesti filiaal
Narva mnt 63/1, Tallinn 10120
Phone: +372 6222 100
liising@citadele.ee
www.citadele.ee
Citadele Factoring
Narva mnt 63/1, Tallinn 10120
Phone: +375 17 297-37-00
Phone: +375 17 297-33-33
info@citadele.ee
www.citadele.ee
Lithuania, Vilnius
„Citadele“ filialas
Upės g. 21-1, LT-08128 Vilnius
Phone:+370 5 221 9091
info@citadele.lt
www.citadele.lt
Citadele Leasing Lietuvos filialas
Upės g. 21-1, LT-08128 Vilnius
Phone: +370 650 08 888
info@citadeleleasing.lt
www.citadeleleasing.lt
Citadele Factoring
Upės g. 21-1, LT-08128 Vilnius
Phone:+370 5 221 9091
lizingas@citadele.lt
www.citadele.lt
Switzerland, Zurich
Kaleido Privatbank
Bellerivestrasse 17, 8008 Zürich
Phone: +41 44 787 6200
www.kaleidoprivatbank.ch

* 24/7 online banking password updating, blocking, and unblocking, card blocking, unblocking and activation. Other services: business days 8:00–20:00.

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