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  1. Contacts
  2. Branch appointment

Branch appointment

Make an appointment at the branch or get an answer right now – ask Adele a question or use the Interactive Assistant.

Ask Adele Use the Interactive Assistant

Branches operate by appointment and on a drop-in basis

To serve our customers efficiently, we primarily offer services by prior appointment. If necessary, we will also resolve situations and offer services on a drop-in basis.

  • Individuals and companies can open an account remotely.
  • For services which require more processing time (such as inheritance matters, account opening and change of signatories for legal entities, or operations by an authorised proxy), please make an appointment.
  • Some services are only available in certain branches. For example, instant card creation (replacement) is only available at the Citadele Branch, Spice Home, Liepaja and Daugavpils branches.
  • Cash transactions in EUR currency are only available at the Citadele Branch, by appointment made at least one business day in advance.
  • If you make a reservation from outside of Latvia or your phone or computer is in a different time zone, please pay attention to your booking time zone. You must select your reservation in the Riga time zone (UTC+02:00).
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