Become a customer without visiting a branch

  • google play
  • app store
  • Step 1Download the Citadele app to your phone or tablet
  • Step 2Take a photo of yourself and your ID document
  • Step 3Fill in the application and receive your X card by post

Become a client with a new X card!

Select any of our new X cards and join the ranks of Citadele clients in just 7 minutes!

  • Any of our X cards will bring value to your everyday life with free transfers within Europe and commission-free withdrawals from ATMs worldwide
  • X smart with a low monthly fee for adults and zero monthly fee for children and young people aged between 7 and 21
  • X supreme with basic purchase and travel insurance, a lowest-price guarantee for purchases, and a credit limit of up to €3,000
  • X prime with extensive insurance for you and your family, some additional benefits for travel and shopping, and a credit limit of up to €15,000
  • X REWARDS discounts throughout the Baltics and X REWARDS points to collect and exchange for amazing prizes

Find out more

* All cards can also be used with no credit limit

Become a Citadele client and receive X card remotely

If you are not yet our client, you can join us without coming to a bank! Now, all you need is our app: take a “selfie”, and we will deliver your card to you within Latvian borders for free.

  • Take a photo of yourself and your ID
  • Fill in an application and receive your new X card by post in your address
  • Activate it through the app

More on X cards

If you are 7 years old but not yet 18, you should apply in person rather than via selfie, bringing one of your parents to any of our branches

Why become a Citadele client?

  • Take advantage of the many X card privileges
  • Use our app to block and unblock cards, log in with Touch ID and Face ID, apply for loans, and change your cards’ PIN codes—even if you’ve forgotten the old ones
  • Make use of modern payment methods: pay with a wristband, sticker or mobile phone with NFC technology
  • Questions? Contact the bank’s employees by phone or through the app chat 24/7
  • Only in Citadele: become our client with a selfie using our mobile app. No need to come to a branch!