Become a customer without visiting a branch

Special offer for new customers from 15.06 to 31.07.2020

  • Step #1Download Citadele app to your phone or tablet
  • Step #2Take a photo of yourself, your ID and both together
  • Step #3Fill in an application and receive your new X smart card by post free of charge

Bonus worth of 50 EUR for new clients

Being a Citadele client is beneficial, and being a digital Citadele client is even more so. Become Citadele bank client through the mobile app and earn a bonus worth of 50 EUR!

  • Download the Citadele mobile app—available on Android and iOS devices
  • Select “Become a client” to open an account and receive a payment card. No need to come to the bank - we will send you your new X smart card by mail
  • Arrange for your wages to be paid into your Citadele X smart account by 28.02.2020.—at least 700 EUR/month for 6 months
  • Make at least 3 purchases each month with your X smart card
  • Within a month after fulfilling all the conditions above,  we will transfer you bonus12,600 X REWARDS points worth 50 EUR, which you can exchange for great prizes! More about the X REWARDS programme

More information

*A wage is a transfer from a legal person. Offer applies to those who become Citadele bank clients between 15.06 and 31.07.2020. To receive your points, you must register for the X REWARDS loyalty programme. We will transfer the bonus by 31.03.2020.

X smart – more than a debit card

  • Withdraw up to 800 Euro from ATMs worldwide free of charge
  • Make unlimited free electronic payments in Euro in Latvia and throughout Europe
  • Earn interest on your account balance
  • Pay with your X smart card and receive a wide range of discounts throughout the Baltics
  • Earn X rewards points and exchange them for valuable gifts

Find out more

Become a Citadele client and receive X smart card remotely

If you are not yet our client, you can join us without coming to a bank! Now, all you need is our app: take a “selfie”, and we will deliver your card to you within Latvian borders for free.

  • Take a photo of yourself, your ID and both together
  • Fill in an application and receive your new X smart card by post in your address
  • Activate it through the app

More on X Smart

If you are 7 years old but not yet 18, you should apply in person rather than via selfie, bringing one of your parents to any of our branches

Why become a Citadele client?

  • Take advantage of the many X smart card privileges
  • Use our app to block and unblock cards, log in with Touch ID and Face ID, apply for loans, and change your cards’ PIN codes—even if you’ve forgotten the old ones
  • Make use of modern payment methods: pay with a wristband, sticker or mobile phone with NFC technology
  • Questions? Contact the bank’s employees by phone or through the app chat 24/7
  • Only in Citadele: become our client with a selfie using our mobile app. No need to come to a branch!