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  1. Customer support
  2. Google Pay

GOOGLE PAY™️

Fast, simple way to pay at millions of places.

Frequently asked questions

Available for all C cards

Use Google Pay with any C card.

Super-fast payments

Payment is easy and seamless wherever Google Pay is accepted.

Encrypted and secure payments

Don’t worry about your data, it’s safe.

Google Pay™ is a Google LLC trademark.

How to add your card?

Add your payment card to Google Wallet right in the app. If you have not registered your phone number with the bank, log in to the online bank and add or update your phone number under Profile > Contact information.

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In the Citadele app under Cards, select your card and press Add to Google Wallet.
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Your card details will be entered automatically, and all you have to do is fill in your billing information and confirm the terms and conditions.
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In the Cards section, also choose which card to use with Google Pay by default.
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If your version of the Citadele app does not display the option to add a card  in the app, follow this instruction.
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In the Citadele app under Cards, select your card and press Add to Google Wallet.
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Your card details will be entered automatically, and all you have to do is fill in your billing information and confirm the terms and conditions.
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In the Cards section, also choose which card to use with Google Pay by default.
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If your version of the Citadele app does not display the option to add a card  in the app, follow this instruction.

How to pay?

Paying in store

You can pay using your Android phone in the same way as a contactless card at retail locations which support contactless payments. Google Pay works anywhere contactless payments are accepted. Just wake up your Android phone and hold it near the reader until you see a check mark. You don’t even need to open the app. For payments above 50 EUR, you will have to unlock your screen and hold your phone close to the payment reader again.

Paying in apps and websites

If you have already added your payment card, then there is no need to enter your payment details again - just select Google Pay as a payment method and confirm the purchase.

Don’t have C card yet?

Select the one most suitable card for you and start enjoying the wide range of benefits.

  • Free transfers within Latvia and Europe.
  • Free cash withdrawals from ATMs worldwide.
  • Extensive insurance coverage for travels and purchases.
  • Option of adding a credit limit up to 15 000 EUR.
  • C REWARDS discounts and prizes.
More about the cards
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