Google Pay™️

Fast, simple way to pay at millions of places

Frequently asked questions

  • Available for all X cardsAdd your X card to enjoy Google Pay
  • Super-fast paymentsPayment is easy and seamless wherever Google Pay is accepted
  • Encrypted and secured by GoogleYour real card details stay safe

* Google Pay™ is a Google LLC trademark

Beep and go!

Google Pay is the fast, simple way to make contactless payments and speed through checkout on sites, in apps and in-store. It helps you keep all your payment methods organized and protects your info with multiple layers of security.

How to add your card?

Setup is simple. With the latest version of the Citadele app, this will be the easiest way to add your card.

  • 1. Go to the Cards section of the app and, under your selected card, press Add to Google Pay
  • 2. Your card details will be entered automatically, and all you have to do is fill in your billing information and confirm the terms and conditions*
  • 3. In the Cards section, also choose which card to use with Google Pay by default
  • 4. If your version of the Citadele app does not display the option to add a card  in the app, follow these instructions

*If you haven’t registered your phone number with the bank, log on to the online bank and add or update your phone number in Parameters → Contact information.

How to pay with Google Pay?

  • Paying in store: You can pay using your Android phone in the same way as a contactless card at retail locations which support contactless payments. Google Pay works anywhere contactless payments are accepted. Just wake up your Android phone and hold it near the reader until you see a check mark. You don’t even need to open the app. For payments above 50 EUR, you will have to unlock your screen and hold your phone close to the payment reader again.
  • Paying in apps and websites: Once you’ve added a card, you won’t need to enter your payment info again. Just choose Google Pay at checkout, confirm your purchase, and you’re all set.