Mortgage loan

A loan to purchase or build your chosen home. Apply online and receive a personalized offer.

Up to 95% financing with ALTUM guarantee

Receive an individually-calculated rate.

Remote application

Get the initial offer in one business day.

Free insurance

Sign a mortgage loan and receive free home insurance for your pledged property for 1 year.

Mortgage interest payment compensation for existing borrowers

In accordance with amendments to the Consumer Rights Protection Law, borrowers with a mortgage who comply with the criteria set out in the law will receive compensation for the interest payments they make in 2024. Read more here.

Mortgage calculator

1 years
30 years
icon
781.85 EUR
Monthly payment
144 000.00 EUR
Loan amount

The calculations made using the calculator are of an informative nature and each client's situation is assessed individually.

1 years
30 years
Loan amount: 51 000.00 EUR
Total amount payable: 100 345.00 EUR
Annual percentage rate (APR): 5.34 %
collateral house
276.90 EUR
Monthly payment

* Fixed margin + 6m Euribor
The calculations made using the calculator are of an informative nature and each client's situation is assessed individually.

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Home purchase consultations

Receive answers to all your questions regarding purchasing or building a home, and discover the mortgage options open to you based on your situation.

Apply for a consultation

Loan options


  • Home loan with financing of up to 85%.
  • Term of up to 30 years.
  • Loan amount from 20 000 EUR.
  • Option to apply for a grace period for up to 12 months.
  • Construction loan with financing of up to 85%.
  • Term of up to 30 years.
  • Loan amount from 50 000 EUR.
  • House must be liveable within 24 months.

Loan with collateral is for various goals – use the loan for home renovations, purchasing a summer house, building a sauna or deck, or even starting a business. Whatever the purpose of your loan, we can help you achieve it.

  • Financing of up to 75% of the market value of your property.
  • Loan sum from 20 000 EUR.
  • Loan term of up to 20 years.
  • Option of delaying payments on the base loan sum for 6 months.
  • Free insurance for the pledged property for the first year of the loan agreement. Read more here.

Refinancing means transferring an existing mortgage loan from a different credit institution. Transfer your mortgage to Citadele and gain better terms.

  • You can reduce your monthly payment by extending your loan repayment timeline.
  • You can apply to borrow an additional sum if you plan on renovating or improving your home.
  • Individually-calculated interest rate, repayment deadline and repayment schedule type.
  • No commission fee for processing your refinancing documents or government fees for amending the land registry.
  • Reduced notary fees.
  • Fast and easy document processing.
morgage6

New home projects

Have a look and choose your future home! When you purchase a home in a new project in Riga or elsewhere, you can receive a loan with special terms.

  • For apartments in several new projects, a property valuation is not necessary.
  • For the first year of your mortgage contract, your pledged property is insured for free.
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ALTUM support programs

Reduce your deposit when you buy or build a house using one of ALTUM’s support programs.

Families with children

ALTUM guarantee for families looking after children aged up to 23 (inclusive), and those who are expecting a child, for the purchase or construction of a home, if the transaction does not exceed 300 000 EUR.

Loan and guarantee terms and condition

  • The guarantee amount depends on the number of children in the family, including the child they are expecting, and the location of the home.
    If the home is located in the administrative territories of Jūrmala, Riga, the regions adjacent to Riga (Mārupe, Olaine, Ķekava, Salaspils, Ropaži and Ādaži regions), the guanratee amount is as follows:
    • 5–10% of the loan amount and no more than 10 000 EUR, if there is one child in the family (or a pregnancy);
    • 5–15% of the loan amount and no more than 15 000 EUR, if there are two children in the family (or at least one child and a pregnancy);
    • 5–20% of the loan amount and no more than 20 000 EUR, if there are three children in the family (or at least two children and a pregnancy);
    • 5–30% of the loan amount and no more than 30 000 EUR, if there are four children in the family (or at least three children and a pregnancy).

    If the home is located outside of Jūrmala, Riga and the regions adjacent to Riga:
    • 5–30% of the loan amount and no more than 30 000 EUR, if there is one child in the family (or a pregnancy);
    • 5–40% of the loan amount and no more than 40 000 EUR, if there are two children in the family (or at least one child and a pregnancy);
    • 5–50% of the loan amount and no more than 50 000 EUR, if there are three children in the family (or at least two children and a pregnancy).

  • If you plan on purchasing a Class A energy efficient home or a nearly zero-energy building, the guarantee can be increased by 5%.
  • Bank financing of up to 95% when purchasing a home.

Benefits of the ALTUM support program

  • Government fee for registering the property in the Land Registry: 0.5% of the purchase price.
  • Registering the mortgage in the Land Registry: free.
  • Families can receive the guarantee multiple times as long as the previous guarantee is not valid.

More on ALTUM

Young specialists

An ALTUM guarantee for professionals with higher or secondary professional education up to 35 years of age for the purchase or construction of a home.

Loan and guarantee terms and conditions

  • A guarantee of up to 20% of the loan amount, but no more than 50 000 EUR.
  • Bank financing of up to 95% when you purchase a home.
  • The guarantee can be received multiple times as long as the previous guarantee is not valid.

More on ALTUM

National Armed Forces service personnel

ALTUM guarantee for Latvian National Armed Forces soldiers for the purchase or construction of a home, if the transaction does not exceed 300 000 EUR.

Loan and guarantee terms and conditions

  • The guarantee is for 25% of the loan amount, but no more than 20 000 EUR.
  • Bank financing of up to 95% when purchasing a home.

Benefits of the ALTUM support program

  • Government fee for registering the property in the Land Registry: 0.5% of the purchase price.
  • Registering the mortgage in the Land Registry: free.
  • The guarantee can be received multiple times as long as the previous guarantee is not valid.

More on ALTUM

Subsidy Balsts

Subsidy Balsts is a one-time state support subsidy to reduce the deposit amount for the purchase or construction of a home for families with children in various situations, if the transaction sum does not exceed 300 000 EUR.

Terms

  • Subsidy amount
    Families with children
    • 8000 EUR, if there are at least three children in the family (or at least two and pregnant with a third);
    • 10 000 EUR, if there are at least three children in the family (or at least two and pregnant with a third) and the home to be purchased/built complies with the requirements of nearly zero-energy buildings;
    • 10 000 EUR, if there are at least four children in the family (or at least three and pregnant with a fourth);
    • 12 000 EUR, if there are at least four children in the family (or at least three and pregnant with a fourth) and the home to be purchased/built complies with the requirements of nearly zero-energy buildings.

Read more

  • Families with disabled children
    Families living with and caring for at least one disabled child or an adult under the age of 24 with a category I or II disability.
    • 8000 EUR or 10 000 EUR, if the home to be purchased/built complies with the requirements of nearly zero-energy buildings.
  • A bank loan is taken out for the purchase of the home.
  • The subsidy recipient does not own another residential space (house, apartment, summer house).
  • The family’s total income per family member in the previous year does not exceed 23 000 EUR (gross).
  • The subsidy recipient has been a Latvian taxpayer for the past 12 months.
  • The subsidy does not exceed 50% of the transaction sum.
  • The recipient has not received the subsidy previously.

Read more

3 steps to purchasing a home

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Fill in the application

Receive an offer within 1 business day.
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Wait for a decision

Submit a property valuation and receive a decision which matches your aims and collateral.
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Receive financing

Sign the contracts, register your collateral in the Land Registry, and receive your loan.
icon

Fill in the application

Receive an offer within 1 business day.
icon

Wait for a decision

Submit a property valuation and receive a decision which matches your aims and collateral.
icon

Receive financing

Sign the contracts, register your collateral in the Land Registry, and receive your loan.

Ready to apply?

Log in to Citadele online bank. Not a Citadele customer? Log in using Smart-ID or e-signature!
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Great-value offers

If you have a Citadele mortgage, we can offer a loan or credit card limit with a better fixed interest rate.

  • Consumer loan, small home loan, card credit limit: 7.9% - 9.9%.1

Insurance options


+ Great value!
  • When you sign a mortgage loan with Citadele, you will receive free home insurance on your pledged property for the first year of your contract.
  • The insurance also includes moveable property insurance up to 5000 EUR and civil liability insurance up to 1000 EUR, if your mortgage is for a residential property.

Insurance provided by AAS BTA Baltic Insurance Company in collaboration with Citadele.

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Take the opportunity to apply for life insurance with AAS CBL Life, and ensure your future has a few less worries.

  • Insure your life for the sum of your mortgage. That way, you can be sure that, should you die, your loved ones will not have to worry about repaying a loan. If you wish, you can also be insured for a larger sum.
  • You can also insure the life of the mortgage guarantor and co-borrower for the sum of the mortgage.
Learn more

Service provided by Citadele subsidiary AAS CBL Life.

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Want to apply?

Log in to the Citadele online bank. Not a Citadele customer? Log in using Smart-ID or e-signature!

Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
What is a loan with collateral, and what is it for?

A loan using your property as collateral is a loan for anyone who already owns property — an apartment or house. The property is used as the guarantee for the loan.

A loan with collateral allows you to obtain money for home renovations, buying a car or starting a business.

How do I apply for and receive a mortgage?

To apply for a mortgage, you must submit a loan application. This can be done on our website under Loans and Leasing > Mortgage loan, or in person at a Citadele branch.

What are the steps towards receiving a mortgage?

  1. The customer fills in the application.
  2. The bank prepares a provisional offer.
  3. The customer submits the additional documents we ask for (for example, a property valuation — the list of our approved property appraisers is on our website).
  4. The bank confirms its decision on issuing a loan and any ALTUM guarantee.
  5. The customer signs a loan agreement and other documents at the bank.
  6. The customer signs the necessary documents with a notary and submits them to the land registry.
  7. After the mortgage is registered in the land registry and all necessary documents have been submitted to the bank, the loan is issued.

How do I fill in a mortgage application?

To find out the amount you can borrow, visit our website under Loans and leasing > Mortgage loan to fill in the mortgage loan calculator and find out how much you could receive as a loan. 
To fill in a mortgage loan application, select Apply for a loan and log in with one of our authorisation tools.
Fill in the necessary fields on the application and enter your personal information and any current loans. If you meet the criteria for any Altum programme, the offer we send you will automatically contain an Altum offer.

After submitting an application, a notification will show up on screen telling you that your application is being processed and a provisional offer is being prepared. You will also receive this message by email.

If you do not have any of the aforementioned authorisation devices, and you cannot submit an application electronically, please visit any Citadele branch  and fill in a mortgage application in person. In this case, please remember that your account statement showing your income for the past six months must be saved in your private email drafts. During the meeting, you will email it to a Citadele service specialist.

When should I add a co-borrower?

There are times when you can only take out a mortgage loan with the help of a co-borrower. The co-borrower can be your spouse, partner, or other close person or relative.

What is an Annual Percentage Rate (APR)?

The annual percentage rate (APR) is the total cost of a loan expressed as an annual percentage of the total loan amount. It is used so that consumers can compare loan offers from different credit institutions.

The total cost includes the interest charged for use of the loan; one-time fees like application fees, account-opening fees and service fees (if applicable); ALTUM guarantee fees (if the transaction includes an ALTUM guarantee); state and institution fees for registering a mortgage; and regular expenses such as insuring the collateral (property) and other known or assumed expenses.

APR is calculated in accordance with the formula and terms set out in Cabinet Regulation No. 691, Regulations Regarding Consumer Credit, adopted 25.10.2016, to determine the current value or total cost of all existing or future obligations (amount of loan issued, fees and expenses) to which the lender and consumer have agreed. When calculating APR, it is assumed that the loan agreement is in force from the day it is signed to the day of the final payment; the loan is paid out in a single payment on the day the agreement is signed; the interest rate in force on the day the agreement is signed remains in force for the entire term of the agreement; and the consumer fulfils their obligations in the manner and time limits set out in the agreement.

APR is calculated on behalf of the borrower, who is seen as the consumer in the eyes of applicable legislation. It is for the consumer’s information only, and is not recalculated over the course of the loan agreement’s term, including in cases when the figures, fees and interest rates therein change.

What is a mortgage loan and what is it for?

A mortgage is a long-term loan which can be taken out for the purchase of an apartment, house or piece of land, or for the construction of a home.

If you already own real estate, you can mortgage it to the bank and use the loan for your needs.

How do I find out who my loan specialist is?

To find out the name and phone number of your loan specialist, please call +371 6701 0000.

What is the total loan amount to be paid by the customer comprised of?

The total sum includes the loan plus the total fees associated with the loan (all fees including interest, commission fees, taxes and other known fees linked with the loan agreement, such as a collateral valuation, collateral-property insurance and others). The total amount to be paid by the customer (consumer) is calculated on the day the agreement is signed, in accordance with Cabinet Regulation No. 691, Regulations Regarding Consumer Credit, adopted 25.10.2016.

Where can I get a certificate about my declared address and my children’s declared address?

The required certificate on the declared address of residence can be obtained at www.latvija.lv.

If I work abroad, can I get a mortgage loan from a bank?

Yes, if you earn income abroad, you can get a mortgage loan. In addition to the account printout, you will need to submit a national tax return.

Who can be a co-borrower?

The co-borrower can be a spouse, common-law partner or another person close to you, a relative.

When I have repaid my mortgage in full, will I have to go to the Land Register?

No, the bank submits the mortgage request for cancellation of the mortgage to the Land Register remotely.

How do I submit requested additional documents?

If, while preparing your offer, we discover that we need more detailed information about your income, your application will display the status “Add Document” along with an explanation of what documents are necessary to enable us to prepare an offer.

What should I do if I wish to repay part of the principal loan amount early?

To repay part of the principal, submit a free-form order through the Citadele online bank indicating how much you would like to pay towards the principal.

How do I apply for and receive a loan using property as collateral?

To apply for a mortgage, you must submit a loan application. This can be done on our website under Loans and Leasing > Mortgage Loan, or in person at a Citadele branch.

What are the steps towards receiving a mortgage?

  1. The customer fills in an application.
  2. The bank prepares a provisional offer. 
  3. The customer submits the additional documents we ask for (for example, a property valuation).
  4. The bank confirms its decision on issuing a loan. 
  5. The customer signs a loan agreement and other documents. 
  6. The customer signs the necessary documents with a notary and submits them to the land registry.
  7. After the mortgage is registered in the land registry and all necessary documents have been submitted to the bank, the loan is issued.

How long is the appraisal valid?

The real estate appraisal prepared by you is valid for 6 months from the moment of its preparation.

Can I rent an apartment that serves as collateral for my mortgage loan?

If you want to rent an apartment that serves as collateral for a mortgage loan, you must get an approval from the bank.

How much do I have to earn to receive a home loan?

Your minimum monthly income must be at least 750 EUR.

How many parties shall sign an escrow account agreement?

The escrow account agreement is signed by all parties: the bank, the buyer, the seller.

Do I need a notary, and how much do a notary’s services cost when taking out a mortgage?

Yes, when you take out a mortgage, you always need a notary. You can see a price list on the notary’s own website. 

Who prepares the sale and purchase contract?

The customer can draft their own sale and purchase contract using a template. If you are using an estate agent, you can ask them for help in drawing up a contract, or you can use the services of a notary to prepare an agreement in the form of a notarial act.

If I am a borrower, does the property I buy have to be registered to my name, or can it be registered to my spouse?

Yes, the spouse can be the owner of the real estate and the mortgagor.

Mortgage offer statuses

Provisional offer prepared

A provisional offer is prepared based on the information you submit to us initially.
It includes the loan amount available, the interest rate per year, and other relevant information. If you meet the criteria for any Altum programme, an Altum offer will also be included.
If the offer satisfies you, you can continue by entering the specific information about the property by selecting Add chosen property.
After you have entered information about the property and its valuation, a bank employee will evaluate your property valuation and prepare a second provisional offer for that specific property. Expect a call from the bank’s project manager about your offer.

Submit additional documents

If, while preparing your offer, we discover that we need more detailed information about your income, your application will display the status “Add Document” along with an explanation of what documents are necessary to enable us to prepare an offer.

Add a co-borrower

There are times when you can only take out a mortgage loan with the help of a co-borrower. The co-borrower can be your spouse, partner, or other close person or relative.

Application denied

There can be many reasons for a denial, the most common being outstanding loan payments or a loan balance which is too large to be able to take on a new loan.

If I want to build a house, can I take a loan for both land purchase and construction?

Yes, you can receive a mortgage loan for both land purchase and construction.

Can a partial repayment of the principal amount be made at any time?

Yes, you can partially repay the principal amount of the loan at any time.

What interest rate can I receive?

To find out what interest rate we can offer you, please fill in a mortgage loan application.
You can fill in an application on our website under My Applications by logging in with one of our authorisation tools.
If you do not have any of these authorisation tools, and you cannot submit an electronic application, please visit any of our branches and fill in a mortgage application in person. Make an appointment for visiting a branch here.

Why do I have to submit additional documents confirming my income if all my wages are paid into my account at the bank?

In order for the bank to prepare an indicative offer for you, you must submit additional documents proving income.
You can add the requested documents through our website under My Applications, after logging in using one of our authorisation methods and uploading the requested documents.

Can the loan be repaid in full at any time?

Yes, you can repay the loan in full at any time.

What are the steps to refinancing a loan?

  1. The customer fills in an application and submits the requested documents. 
  2. Citadele evaluates the application and the submitted documents, and prepares an offer.
  3. Citadele informs the previous lender that the mortgage refinancing process has begun, and requests the information necessary for refinancing. 
  4. The previous lender prepares and issues the information Citadele has requested within 10 business days.
  5. The customer and Citadele sign a loan agreement and other documents. 
  6. Citadele informs the previous lender that the mortgage amendment process has begun. 
  7. The previous lender submits their confirmation to a notary and informs Citadele. 
  8. Citadele submits a corroboration request to the notary for the mortgage amendments. 
  9. The customer signs a corroboration request in the presence of a notary to request that their mortgage is amended in the land registry in Citadele’s name. 
  10. The customer submits the corroboration request to the land registry alongside their signed loan agreement and mortgage agreement. 
  11. Citadele pays off the mortgage loan in full to the previous lender. 
  12. If an additional sum is required for a purpose other than refinancing, the customer pays the government fee for corroborating amendments to collateral rights in the land registry: 0.1% of the additional loan sum.

If I already have a mortgage at a different bank, can I transfer it to Citadele?

Yes. To enable us to evaluate your creditworthiness and prepare an offer, you will need to fill in a mortgage application.
You can fill in an application on our website under My Applications by logging in with one of our authorisation tools.
If you do not have any of these authorisation tools, and you cannot submit an electronic application, please visit any of our branches and fill in a mortgage application in person. Make an appointment for visiting a branch here.

More questions
What is a loan with collateral, and what is it for?

A loan using your property as collateral is a loan for anyone who already owns property — an apartment or house. The property is used as the guarantee for the loan.

A loan with collateral allows you to obtain money for home renovations, buying a car or starting a business.

How do I apply for and receive a mortgage?

To apply for a mortgage, you must submit a loan application. This can be done on our website under Loans and Leasing > Mortgage loan, or in person at a Citadele branch.

What are the steps towards receiving a mortgage?

  1. The customer fills in the application.
  2. The bank prepares a provisional offer.
  3. The customer submits the additional documents we ask for (for example, a property valuation — the list of our approved property appraisers is on our website).
  4. The bank confirms its decision on issuing a loan and any ALTUM guarantee.
  5. The customer signs a loan agreement and other documents at the bank.
  6. The customer signs the necessary documents with a notary and submits them to the land registry.
  7. After the mortgage is registered in the land registry and all necessary documents have been submitted to the bank, the loan is issued.

How do I fill in a mortgage application?

To find out the amount you can borrow, visit our website under Loans and leasing > Mortgage loan to fill in the mortgage loan calculator and find out how much you could receive as a loan. 
To fill in a mortgage loan application, select Apply for a loan and log in with one of our authorisation tools.
Fill in the necessary fields on the application and enter your personal information and any current loans. If you meet the criteria for any Altum programme, the offer we send you will automatically contain an Altum offer.

After submitting an application, a notification will show up on screen telling you that your application is being processed and a provisional offer is being prepared. You will also receive this message by email.

If you do not have any of the aforementioned authorisation devices, and you cannot submit an application electronically, please visit any Citadele branch  and fill in a mortgage application in person. In this case, please remember that your account statement showing your income for the past six months must be saved in your private email drafts. During the meeting, you will email it to a Citadele service specialist.

When should I add a co-borrower?

There are times when you can only take out a mortgage loan with the help of a co-borrower. The co-borrower can be your spouse, partner, or other close person or relative.

What is an Annual Percentage Rate (APR)?

The annual percentage rate (APR) is the total cost of a loan expressed as an annual percentage of the total loan amount. It is used so that consumers can compare loan offers from different credit institutions.

The total cost includes the interest charged for use of the loan; one-time fees like application fees, account-opening fees and service fees (if applicable); ALTUM guarantee fees (if the transaction includes an ALTUM guarantee); state and institution fees for registering a mortgage; and regular expenses such as insuring the collateral (property) and other known or assumed expenses.

APR is calculated in accordance with the formula and terms set out in Cabinet Regulation No. 691, Regulations Regarding Consumer Credit, adopted 25.10.2016, to determine the current value or total cost of all existing or future obligations (amount of loan issued, fees and expenses) to which the lender and consumer have agreed. When calculating APR, it is assumed that the loan agreement is in force from the day it is signed to the day of the final payment; the loan is paid out in a single payment on the day the agreement is signed; the interest rate in force on the day the agreement is signed remains in force for the entire term of the agreement; and the consumer fulfils their obligations in the manner and time limits set out in the agreement.

APR is calculated on behalf of the borrower, who is seen as the consumer in the eyes of applicable legislation. It is for the consumer’s information only, and is not recalculated over the course of the loan agreement’s term, including in cases when the figures, fees and interest rates therein change.

What is a mortgage loan and what is it for?

A mortgage is a long-term loan which can be taken out for the purchase of an apartment, house or piece of land, or for the construction of a home.

If you already own real estate, you can mortgage it to the bank and use the loan for your needs.

How do I find out who my loan specialist is?

To find out the name and phone number of your loan specialist, please call +371 6701 0000.

What is the total loan amount to be paid by the customer comprised of?

The total sum includes the loan plus the total fees associated with the loan (all fees including interest, commission fees, taxes and other known fees linked with the loan agreement, such as a collateral valuation, collateral-property insurance and others). The total amount to be paid by the customer (consumer) is calculated on the day the agreement is signed, in accordance with Cabinet Regulation No. 691, Regulations Regarding Consumer Credit, adopted 25.10.2016.

Where can I get a certificate about my declared address and my children’s declared address?

The required certificate on the declared address of residence can be obtained at www.latvija.lv.

If I work abroad, can I get a mortgage loan from a bank?

Yes, if you earn income abroad, you can get a mortgage loan. In addition to the account printout, you will need to submit a national tax return.

Who can be a co-borrower?

The co-borrower can be a spouse, common-law partner or another person close to you, a relative.

When I have repaid my mortgage in full, will I have to go to the Land Register?

No, the bank submits the mortgage request for cancellation of the mortgage to the Land Register remotely.

How do I submit requested additional documents?

If, while preparing your offer, we discover that we need more detailed information about your income, your application will display the status “Add Document” along with an explanation of what documents are necessary to enable us to prepare an offer.

What should I do if I wish to repay part of the principal loan amount early?

To repay part of the principal, submit a free-form order through the Citadele online bank indicating how much you would like to pay towards the principal.

How do I apply for and receive a loan using property as collateral?

To apply for a mortgage, you must submit a loan application. This can be done on our website under Loans and Leasing > Mortgage Loan, or in person at a Citadele branch.

What are the steps towards receiving a mortgage?

  1. The customer fills in an application.
  2. The bank prepares a provisional offer. 
  3. The customer submits the additional documents we ask for (for example, a property valuation).
  4. The bank confirms its decision on issuing a loan. 
  5. The customer signs a loan agreement and other documents. 
  6. The customer signs the necessary documents with a notary and submits them to the land registry.
  7. After the mortgage is registered in the land registry and all necessary documents have been submitted to the bank, the loan is issued.

How long is the appraisal valid?

The real estate appraisal prepared by you is valid for 6 months from the moment of its preparation.

Can I rent an apartment that serves as collateral for my mortgage loan?

If you want to rent an apartment that serves as collateral for a mortgage loan, you must get an approval from the bank.

How much do I have to earn to receive a home loan?

Your minimum monthly income must be at least 750 EUR.

How many parties shall sign an escrow account agreement?

The escrow account agreement is signed by all parties: the bank, the buyer, the seller.

Do I need a notary, and how much do a notary’s services cost when taking out a mortgage?

Yes, when you take out a mortgage, you always need a notary. You can see a price list on the notary’s own website. 

Who prepares the sale and purchase contract?

The customer can draft their own sale and purchase contract using a template. If you are using an estate agent, you can ask them for help in drawing up a contract, or you can use the services of a notary to prepare an agreement in the form of a notarial act.

If I am a borrower, does the property I buy have to be registered to my name, or can it be registered to my spouse?

Yes, the spouse can be the owner of the real estate and the mortgagor.

Mortgage offer statuses

Provisional offer prepared

A provisional offer is prepared based on the information you submit to us initially.
It includes the loan amount available, the interest rate per year, and other relevant information. If you meet the criteria for any Altum programme, an Altum offer will also be included.
If the offer satisfies you, you can continue by entering the specific information about the property by selecting Add chosen property.
After you have entered information about the property and its valuation, a bank employee will evaluate your property valuation and prepare a second provisional offer for that specific property. Expect a call from the bank’s project manager about your offer.

Submit additional documents

If, while preparing your offer, we discover that we need more detailed information about your income, your application will display the status “Add Document” along with an explanation of what documents are necessary to enable us to prepare an offer.

Add a co-borrower

There are times when you can only take out a mortgage loan with the help of a co-borrower. The co-borrower can be your spouse, partner, or other close person or relative.

Application denied

There can be many reasons for a denial, the most common being outstanding loan payments or a loan balance which is too large to be able to take on a new loan.

If I want to build a house, can I take a loan for both land purchase and construction?

Yes, you can receive a mortgage loan for both land purchase and construction.

Can a partial repayment of the principal amount be made at any time?

Yes, you can partially repay the principal amount of the loan at any time.

What interest rate can I receive?

To find out what interest rate we can offer you, please fill in a mortgage loan application.
You can fill in an application on our website under My Applications by logging in with one of our authorisation tools.
If you do not have any of these authorisation tools, and you cannot submit an electronic application, please visit any of our branches and fill in a mortgage application in person. Make an appointment for visiting a branch here.

Why do I have to submit additional documents confirming my income if all my wages are paid into my account at the bank?

In order for the bank to prepare an indicative offer for you, you must submit additional documents proving income.
You can add the requested documents through our website under My Applications, after logging in using one of our authorisation methods and uploading the requested documents.

Can the loan be repaid in full at any time?

Yes, you can repay the loan in full at any time.

What are the steps to refinancing a loan?

  1. The customer fills in an application and submits the requested documents. 
  2. Citadele evaluates the application and the submitted documents, and prepares an offer.
  3. Citadele informs the previous lender that the mortgage refinancing process has begun, and requests the information necessary for refinancing. 
  4. The previous lender prepares and issues the information Citadele has requested within 10 business days.
  5. The customer and Citadele sign a loan agreement and other documents. 
  6. Citadele informs the previous lender that the mortgage amendment process has begun. 
  7. The previous lender submits their confirmation to a notary and informs Citadele. 
  8. Citadele submits a corroboration request to the notary for the mortgage amendments. 
  9. The customer signs a corroboration request in the presence of a notary to request that their mortgage is amended in the land registry in Citadele’s name. 
  10. The customer submits the corroboration request to the land registry alongside their signed loan agreement and mortgage agreement. 
  11. Citadele pays off the mortgage loan in full to the previous lender. 
  12. If an additional sum is required for a purpose other than refinancing, the customer pays the government fee for corroborating amendments to collateral rights in the land registry: 0.1% of the additional loan sum.

If I already have a mortgage at a different bank, can I transfer it to Citadele?

Yes. To enable us to evaluate your creditworthiness and prepare an offer, you will need to fill in a mortgage application.
You can fill in an application on our website under My Applications by logging in with one of our authorisation tools.
If you do not have any of these authorisation tools, and you cannot submit an electronic application, please visit any of our branches and fill in a mortgage application in person. Make an appointment for visiting a branch here.

More opportunities

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Consumer loan

Financing of up to 20 000 EUR to help with your plans. With no deposit, collateral and security.
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Green mortgage loan

For financing green homes at great-value loan terms. Financing up to 95% with ALTUM guarantee.
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Construction land purchase loan

Financing of up to 60% with an individually-calculated interest rate. Apply and receive an offer by email.
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Small home loan

Financing up to 25 000 EUR for purchasing, renovating or furnishing. With no deposit, collateral and security.
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Home energy efficiency loan

A personally-calculated offer for up to 25 000 EUR. With no deposit, collateral and security.
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1 Presuming the loan interest rate is 7.9% per year, the total loan amount is 5000 EUR, the loan agreement is for 48 months, the commission fee is 100 EUR, and the Annual Percentage Rate (APR) is 9.44%, the total amount the customer would have to repay is 5960.32 EUR, and the monthly repayment amount is 122.09 EUR. Example for a credit card: Annual Percentage Rate (APR) 14.76%, assuming that the credit limit is 1500 EUR and the interest rate is 9.9%.

Example: if you take out a 30-year loan secured by a real estate mortgage for 80 000 EUR with an interest rate per year of 1.69% + 6-month EURIBOR (for the purposes of this calculation, we have used the 6-month EURIBOR rate as of 25.10.2024., which is 2.894%), then your monthly payment is 409.35 EUR (for a total of 360 payments). APR 5,03%. The total amount to be paid by the customer (including repaying the loan, interest payments, a 800.00 EUR commission fee for processing the loan, a government fee of 0.1% of the mortgage sum for registering the loan in the land registry, and the annual insurance premium for the mortgaged property (assuming that it is 100 EUR starting from the second year after signing the loan agreement)) is 152 070.37 EUR. Borrow responsibly, and consider your ability to repay the loan.

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