Frequently asked questions

For mortgage loan customers of ABLV

The first phase of the deal between Citadele and ABLV for the purchase of the majority of ABLV Bank in liquidation’s mortgage portfolio has been completed.
As the first phase of the deal is completed, customers whose loans have been transferred to Citadele have been identified and informed personally about the new process for repaying their loans. Within a month, each customer will receive a phone call as well as a letter to the address specified in the contract. Detailed information on the transaction and the transition process is also available to all customers in ABLV's online bank. In the case of questions, we kindly ask you to wait for a call from Citadele consultant.

For PNB Banka clients