Authorization devices

What is necessary to activate MobileSCAN?

You need a mobile device (smartphone or tablet) with:

  • OS Android (9.0 or later) or iOS (16 or later)
  • Citadele mobile application
  • Turned on camera
  • Ability to connect to the internet (WiFi or mobile internet) for first time MobileSCAN activation.

You can activate MobileSCAN in your online banking (in “Mobile Services”). If you can’t find this section, you can receive a MobileSCAN activation licence in any Citadele branch office throughout Latvia.

If you are not bank’s client yet, you can become one in Citadele mobile application and automatically receive a MobileSCAN licence.

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