Terms and conditions

for business customers

General

General Terms of Business
Terms of Opening and Servicing of a Settlement Account
General terms and conditions for issuance of bank guarantees

Electronic services

Terms of Use and Service of Citadele Online Banking with Authorisation Categories
Terms of Use and Service of Citadele Online Banking
Terms of Regular Payment of Invoices
Terms of the order for regular payments of fixed amount
Terms of the order for maintenance of the maximum account balance
Terms of the order for maintenance of the minimum account balance
Terms of Use and Servicing of CITADELE SMS BANK
Terms of the order for regular payments of the minimum deposit amount

Savings

Terms of Opening and Maintenance a 3D Savings Account
Conditions for Opening and Maintenance of a Savings Account+
Regulations of Acceptance and Servicing of the Term Deposit (signed agreements from 18.12.2020)
Regulations of Acceptance and Servicing of the Term Deposit (signed agreements till 17.12.2020)

Payment Cards

Terms of Use and Servicing of the Card

Accepting Payment Cards

Terms of the Acceptance of the Cards and processing of the Transactions
Payment Card Acceptance Regulations
Payment Card Acceptance Regulations, using self-service Card Acceptance Device
Card Acceptance Device (POS terminal) Rental Regulations
Payment Card checking procedure

Ecommerce - Acceptance of online payments

Terms of Use of Acceptance of online payments with payment cards and the KLIX solution
Multilink Terms of Service

Lending

Loan agreement general provisions
Overdraft agreement (the agreement) part 2 general provisions
Credit line agreement (the agreement) part 2 general provisions

Others

Terms of Use of Priority Pass service
Terms for Safe Box Rent
Terms of Use and Servicing of Citadele Business Portal
Client's questionnaire - Explanations/ Definitions
Ownership and control structure information - Explanations/ Definitions