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Where in the online bank can I find out the status of a payment I have made?

To check the status of your payment in the online bank, go to Document History.

On the same page, under the list of documents, is an explanation of every payment status. To find out what to do for each payment status, click here.

If you are looking for a payment made some time ago, you are able to select the specific period when you made this payment.

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What is payment status?

4. Payment is "Saved"

What do I do if the payment status is Prepared?

To check the status of your payment in the online bank, go to Document History.

When you open Document History, you will see a list of the last documents submitted to the bank, including payments. To find out your payment status, click on the relevant payment, and the payment details will open on the right-hand side. The payment details include payment status and the time it was given. If a payment has been given blue timer symbol, it means that it has been prepared, but has not been signed using a code from an authorisation tool.

The payment details include payment status and the time it was saved. To complete the payment and sign it using a code from your authorisation tool, press Continue. Bear in mind that each authorisation tool has a limit - to find out the limits for yours, see How can I check my payment limits for authorisation tools using the online bank?

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What payment do you need help with?

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What kind of payment is late for you?

Did you check payment status in Online Banking?

Where in the online bank can I find out the status of a payment I have made?

What is payment status?

What do I do if the payment status is Prepared?