If you are not yet our customer, you can join us without visiting the bank! Now a mobile app is all you need. Identify yourself with Smart-ID, e-signature or photo identification, and you'll receive your card by post free of charge.
To become a client using the Citadele app, you must:
- be at least 16 years old;
- have a citizen or non-citizen passport or ID card issued by the Republic of Latvia;
- have a phone number registered in Latvia;
- have a permanent address in Latvia;
- be tax resident in one country only – Latvia.
Filling in an application in the mobile app takes an average of 7 minutes.
Bear in mind that when you become a customer of the bank via the Citadele app and you are aged 16–17 (inclusive), until you reach 18, you will have the following limits:
- Cash withdrawal per day up to 200 EUR and up to 500 EUR per month.
- Transfers up to 500 EUR per month if the child is under 18 years old.
If you are at least 18 years old, the initial maximum total amount of outgoing payments for your account will be 15 000 EUR per month. If the 15 000 EUR monthly limit does not meet your needs, you can change it at any time in the internet bank by submitting a free-form request."
If one of the above points does not apply, we welcome you to any of our branches, bringing along a form of ID. If you are under 18 but over 7, you can apply by bringing one of your parents or guardian with you.
If you are unable to attend in person, we offer the option of opening an account on a power of attorney basis. Please note that this is a paid service. You can find detailed information on prices here.
Download the Citadele app and fill the application.
