Bring a friend!

Bring a friend and enjoy the benefits of your X card for up to 24 months with no monthly card fee! Plus, each friend you recommend will receive a six-month free X card period. Enjoy these benefits to both of you when you take part in the offer.

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If you want to recommend an X card to a friend

  • Tell your friends, family and acquaintances about the X card and give them an offer code. Anyone who is not yet a Citadele customer can take part.
  • Receive six months with no fee for each friend who applies for an X card with your offer code. Maximum discount period: 24 months.
  • Wait for a confirmation SMS as soon as your friend receives their X card using the offer code. Your X card fee discount period begins when the code is activated.
  • See your code: 1) in the online bank section under Basic information > Invite friends, 2) in mobile app, under More > Invite friends.
  • Use your offer code for an unlimited number of friends, because everyone you recommend will receive a 100 % discount on their monthly X card fee for six months.
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If you want to apply for an X card using a code

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Download the Citadele mobile app

and become a client of the bank, select your X card, take a selfie and fill in an application form.
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Enter the code

in the mobile app, when becoming a customer. You can use the code once.
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Receive your X card within 3 working days

and use it for free for six months from the time the offer code is activated.
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Continue using your X card for free

recommend to people you know and bring up to four friends.
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Download the Citadele mobile app

and become a client of the bank, select your X card, take a selfie and fill in an application form.
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Enter the code

in the mobile app, when becoming a customer. You can use the code once.
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Receive your X card within 3 working days

and use it for free for six months from the time the offer code is activated.
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Continue using your X card for free

recommend to people you know and bring up to four friends.

Become a customer remotely

Become a customer through the Citadele mobile app wherever and whenever is convenient

  • Takes just 7 minutes.
  • Receive your card by post in 3 business days.
  • Activate card through the app.
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General terms

  • Citadele reserves the rights to change the terms of the offer.
  • When you exchange your existing X card for a new one, but keep the same account, the discount will also apply to your new card. The offer is valid for X smart, X supreme, X prime cards.
  • When you recommend friends, the maximum discount period is 24 months. Only applies to one X card.
  • If the client has several X cards, the offer will apply to the card with the lowest monthly fee.
  • Discounts on the monthly card fee cannot be combined. The largest discount available for the card applies.
  • The offer can not be applied for clients with temporary residence permit, foreigner work visa or foreigner students (valid from 01.05.2021).
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Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
Can existing clients who apply for an X card using a promo code receive a discount on the monthly card fee?

No, the discount on the monthly X cards fee is only given to friends who are not yet Citadele clients.

Is the code valid for a friend who is not yet 18?

You can recommend that a friend becomes a Citadele customer regardless of their age. The most suitable card for children and young people is X smart. However, X smart cards are already free for children and young people aged between 7 and 21, so these two discounts cannot be combined. Regardless, you as a recommender will receive six months with no fee for your friend’s X smart card.

Where do I enter the promo code to receive my discount on the X card monthly fee?

Give your code to a bank employee via the app chat, at a branch, or on the phone call once you have successfully completed your application via the app. You can use the code once.

When does the X card discount period start?

Your X card discount period starts when your offer code is activated. If you recommended a friend, you will receive a confirmation SMS stating your discount period as soon as your friend has applied for an X card using the offer code. If you have applied for an X code using a friend’s code, your discount will apply as soon as the code is activated.

Bear in mind that, if you recommended a friend and you decide to open your X card account, for example, a month later, your discount period will not be extended proportionally.

Is there a limit on the number of friends I can bring?

You can give your unique code to an unlimited number of friends, but you will only receive a discount on your monthly X card fee for the first 4 friends who become Citadele clients and apply for an X card. You can receive a discount on the card fee for a total of 24 months (6 months per friend).

You will not receive a discount for the next-fifth, sixth and subsequent—friends, but your friends will be the winners. When they become a client with your code, they can use the benefits of the X card for free for 6 months.

Will my discount still apply if I exchange my existing X card for a different one?

If you exchange your existing X card for a different X card, keeping the same bank account, your remaining discount period will automatically continue for your new X card.

Changes to the terms of the offer as of January 25, 2021

What are the changes to the Bring a Friend offer?
The offer now also applies to X supreme and X prime card holders. From now on, an offer code for a monthly fee discount will also apply for these cards.

Will my existing offer code still apply after the terms of the offer change?
Your unique offer code will still be valid and remains the same after the terms of the offer change. Use it to recommend a friend who applies for any X card and becomes a Citadele client. If you have forgotten your code, write to us in the mobile app chat, the online bank, or call 67010000. You will receive your code by SMS.

More questions
Can existing clients who apply for an X card using a promo code receive a discount on the monthly card fee?

No, the discount on the monthly X cards fee is only given to friends who are not yet Citadele clients.

Is the code valid for a friend who is not yet 18?

You can recommend that a friend becomes a Citadele customer regardless of their age. The most suitable card for children and young people is X smart. However, X smart cards are already free for children and young people aged between 7 and 21, so these two discounts cannot be combined. Regardless, you as a recommender will receive six months with no fee for your friend’s X smart card.

Where do I enter the promo code to receive my discount on the X card monthly fee?

Give your code to a bank employee via the app chat, at a branch, or on the phone call once you have successfully completed your application via the app. You can use the code once.

When does the X card discount period start?

Your X card discount period starts when your offer code is activated. If you recommended a friend, you will receive a confirmation SMS stating your discount period as soon as your friend has applied for an X card using the offer code. If you have applied for an X code using a friend’s code, your discount will apply as soon as the code is activated.

Bear in mind that, if you recommended a friend and you decide to open your X card account, for example, a month later, your discount period will not be extended proportionally.

Is there a limit on the number of friends I can bring?

You can give your unique code to an unlimited number of friends, but you will only receive a discount on your monthly X card fee for the first 4 friends who become Citadele clients and apply for an X card. You can receive a discount on the card fee for a total of 24 months (6 months per friend).

You will not receive a discount for the next-fifth, sixth and subsequent—friends, but your friends will be the winners. When they become a client with your code, they can use the benefits of the X card for free for 6 months.

Will my discount still apply if I exchange my existing X card for a different one?

If you exchange your existing X card for a different X card, keeping the same bank account, your remaining discount period will automatically continue for your new X card.

Changes to the terms of the offer as of January 25, 2021

What are the changes to the Bring a Friend offer?
The offer now also applies to X supreme and X prime card holders. From now on, an offer code for a monthly fee discount will also apply for these cards.

Will my existing offer code still apply after the terms of the offer change?
Your unique offer code will still be valid and remains the same after the terms of the offer change. Use it to recommend a friend who applies for any X card and becomes a Citadele client. If you have forgotten your code, write to us in the mobile app chat, the online bank, or call 67010000. You will receive your code by SMS.