Smart Piggybank – save as you spend

Parents can submit a free-form application through the online bank under: Correspondence with the bank. Parents can close their child's Piggybank account up to the age of 15 (inclusive). From the age of 16, the child must close their Piggybank account themselves.

The Piggybank is a smart savings feature in the Citadele mobile app. It automatically rounds up your purchases to the nearest 0.10 EUR or 1 EUR, and the difference is transferred to your Piggybank. If you wish to save faster, you can set up a multiplier. Round-ups will only work if the feature is enabled, at least one card is linked, and your card account has enough funds for both the purchase and the round-up.

1. Log into the Citadele mobile app.
2. On the main screen find the Piggybank banner or go to: Savings → Open Piggybank.
3. Select rounding options: 0.10 EUR or 1 EUR and, if desired, activate the multiplier.
4. Link one or more payment cards from which the savings will be made.
5. Confirm the settings – from now on, money will start accumulating automatically after each purchase.

The app provides easier usage, faster performance, and the ability to conveniently link payment cards.

After each purchase with the linked card, the purchase amount is rounded up and the difference is automatically transferred to your Piggybank from your card account. Your card account must have enough funds to cover both the purchase and the round-up. You can increase the amount transferred to savings by adding a multiplier.

A savings account is a traditional account with free access and interest, available from the age of 18. A Piggybank is an automated micro-savings tool based on round-ups from your purchases, available from the age of 7.

You can deposit money using the automatic rounding function in the mobile app.

You can withdraw money at any time via the mobile app or online bank by transferring it to your current account, savings account, or Green Savings account at Citadele.

No, withdrawals are free at any time.

Yes, but only to another of your accounts — current account, Savings account, or Green Savings account — at Citadele.

Purchase rounding is an automatic savings feature that helps you save money effortlessly. Every time you pay with a card linked to your Piggybank, the purchase amount is rounded up to the nearest EUR 0.10 or EUR 1.00 (depending on your chosen setting), and the difference is credited to your Piggybank.

The rounded amount is taken from your account at the moment when funds are reserved for the purchase and immediately transferred to your Piggybank. If the purchase amount is already a round number, nothing is transferred to your Piggybank.

Examples of rounding to the nearest 1 EUR:

• You buy a chocolate for 2.40 EUR → rounded up to 3.00 EUR → 0.60 EUR goes to your Piggybank.
• You buy a train ticket for 3.80 EUR → rounded up to 4.00 EUR → 0.20 EUR goes to your Piggybank.
• You buy a book for 10.63 EUR → rounded up to 11.00 EUR → 0.37 EUR goes to your Piggybank.

Total savings: 0.60 + 0.20 + 0.37 = 1.17 EUR.

If you choose to round up to the nearest 0.10 EUR, the savings will be smaller, but they will still gradually accumulate, helping you reach your goal effortlessly.

Yes, in the app you can choose whether you want to round up to the nearest 0.10 EUR or 1 EUR. You can change the settings at any time.

Yes, you can turn off rounding-up in the Piggybank settings within the app at any time. Whenever you wish, you can resume using the rounding-up feature.

The rounded-up amount is transferred to Piggybank as soon as funds are reserved for a purchase with the linked payment card. This means rounding takes place at the time of purchase authorization, not after the final processing of the payment.

Since the final transaction amount can change (for example, partial refund or deposit for rental), the rounded-up amount may differ from the final payment amount.

You can review all round-ups in the Piggybank account overview in the mobile app or online bank.

Currently, there is no limit on the amount you can save in your Piggybank. The maximum amount from which interest is calculated is 10 000 EUR.

The multiplier allows each rounded amount to be multiplied, for example, x2, x3, x5, or x10, so that your savings grow even faster.

For example, if a purchase is rounded by 0.30 EUR and you have set the multiplier to x2, then 0.60 EUR will be credited to your Piggybank. If the multiplier is x3, 0.90 EUR will be credited, and so on. Of course, your account must have sufficient funds.

You can change your multiplier setting to x1 in the app, and your round-up will be transferred without multiplying.

Rounding up can fail for various reasons.

• Rounding up is disabled – check your Piggybank settings in the mobile app to ensure the function is enabled.
• No transaction performed – make sure the purchase was made with the card linked to the Piggybank.
• The purchase amount is already a round number – for example, if the purchase is exactly 3.00 EUR and rounding up is to the nearest 1 EUR, no savings are generated.
• Insufficient funds in your account – check the account balance to ensure there is enough for rounding up.
• No linked card, or it has been closed or restricted – check if the payment card linked to the Piggybank is active.

You can review all transactions and round-up reports in the mobile app or online bank. If you need assistance, contact customer support.

You can close your Piggybank by submitting an application to close the account through the online bank under: Correspondence with the bank.

Your Piggybank cannot be your only active account with the bank. If you want to close your main account, you must first close your Piggybank.

You can review your savings in both the mobile app and online bank. In the Piggybank section you will see all transactions and your balance.

If the purchase amount together with the round-up exceeds the available funds in your account, rounding does not occur. If your card has a credit limit, the round-up can be taken from this.