C airBaltic

Why do I have a negative airBaltic Club points balance?

A negative airBaltic Club points balance can occur if airBaltic Club points were previously awarded for a purchase that was later refunded, cancelled, or reversed. In this case, the corresponding number of airBaltic Club points is deducted.

If the deducted amount is higher than airBaltic Club points you currently have, your balance may become negative. In such situations, any new airBaltic Club points you earn will first be used to offset this negative balance.

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