Decision tree

How can we help with authorization device MobilleSCAN?

Do you use your Citadele accounts as an individual?

What should I do if I want to activate MobileSCAN as a legal person?

To gain and activate a MobileSCAN authorisation tool as a legal person, person with power of attorney must write the application in free form, sign it with a secure electronic signature and send it to the e-mail address

If  theres is no a secure electronic signature, then person with power of attorney must visit your nearest branch and bring your passport or ID card.

If you have already received a MobileSCAN license and wish to reinstall it to your device, see instruction here.

Are you satisfied with the answer?