Decision tree

How can we help you with Online Banking?

Do you want to connect Online banking for yourself (to access your accounts)?

Are you an adult (at least 18 years old)?

You don't have an account and access to the Online Bank

If you are willing to order new card and apply for Online bank access, you can do it remotely. Download Citadele app in your phone, choose an option "Become a customer" and fill application, receive ordered card by post and access to Online bank.

See instruction how to become a customer without visiting a bank.

If the remote options do not suit you, we will wait for you in one of our branches. The bank's branches services only by prior appointment, make an appointment on the website here.

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