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How can we help you with Online Banking?

Are you willing to make a payment in EUR currency?

Do you want to pay the bill?

How do I pay a bill using a bank template in the Online Bank?

To create a payment from a bank template (payment form), first ensure that the payment recipient (business) is in our list of templates. To check this, go to Payments in the Online Bank.

Find the correct recipient in the list of businesses. Businesses are sorted by type of business.

If you wish to see the whole list of businesses for which payment templates are available, go to Bank Templates in the Online Bank. Here, businesses are sorted alphabetically.

Choose the recipient you wish to pay and fill in the necessary payment information. The fields to be filled in are different for each recipient depending on the company’s requirements. Compulsory fields are marked with an asterisk. Some fields have inbuilt control mechanisms, with incorrect details triggering a warning. In this case, check the information and make any corrections.


After you enter the payment information, you have to sign and complete the payment. Click “Next” and confirm the payment with your authorisation tool. You can always check the payment status under Payment History.

Information about payment fees you will find in Price list.

If you can not access the Online banking, eg wrong username, password, please take a look in flow Disruptions to access the Online banking.

Are you satisfied with the answer?

Do you want to make a payment within the European Union?