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How can we help with mobile app?

Is this the first time you want to connect to Mobile App?

What authorization device are you using to access Mobile App?

Do you know your authorization PIN for MobileSCAN (5 digits)?

Identification not permitted

When entered username and password, appears the message “Identification not permitted. Please contact the bank by phone at +371 6701 0000, which operates 24 hours a day, or visit your nearest client service centre during bank working hours.”

Your code card or code calculator has been blocked. Please contact the bank by calling +371 6701 0000 or visit your nearest branch (book appointment online here) to receive a new code card/code calculator. 

Are you satisfied with the answer?