Decision tree

What kind of account activity do you want to do?

How do I generate an account statement?

You can prepare an account statement only in the online bank, so log into online banking and select the account whose statement you want to see from the first page.

After opening the account details, select the period for which you wish to see a statement. Select Show, and the statement for the period which interests you will open. 

On the lower right of the statement, you can select the format in which you want to save your account statement. 

Possible formats:
Excel (.xls)
Excel (.csv)
XML_ISO (camt.052)

After selecting a format, press Save.

If you want to find specific transactions, eg only incoming payments or by currency, payment status, see How do I find specific payments in the online bank.

If you can not access the Online banking, please take a look in flow Disruptions to access the Online banking.

If you do not have an Online banking, please visit the nearest branch. Commission for service you can see in Schedule of Fees and Charges Price list under category Other services > Commission fee for preparation of the documents or for processing and verification of the received document (e.g. attorneys).

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