Frequently asked questions about online banking

How do I access the Online Bank if I am under 18?

Visit your nearest branch accompanied by one of your parents, bringing along a form of ID (passport or ID card) for both you and your parent. A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or code card.

If you have an access to Online bank before, please take a look in flow "Disruptions to access the Online banking".

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