What documents are required to receive a claim payout? 

If the insured person has passed away: 

• a filled-in application form. You can fill it in here.
• a copy of your passport or ID card.
• a copy of the insured person’s death certificate.
• the inheritance certificate (if the application is submitted by an heir). 

Important! Compensation can be requested by the beneficiary (indicated in the insurance policy) or legal heirs. 
 
If there has been an accident or injury: 

• A filled-in application form. You can fill it in here.
• Documents issued by a medical institution which confirm the accident and describe the injuries (for example, broken bones or other health problems).