Decision tree

How can we help with authorization device MobilleSCAN?

Error "Something went wrong"

If you get error "Something went wrong" when entering your MobileSCAN code, you will need to delete and reinstall the application from the AppStore and reactivate MobileSCAN. See here, How do you reactivate MobileSCAN in the app if I have previously already used MobileSCAN?

Note that the transaction limits for MobileSCAN activated in this way will be EUR 3,000. You may also find the following information useful - How can I increase my MobileSCAN limits without visiting a branch in person?

Are you satisfied with the answer?