Decision tree

How can we help you with Online Banking?

What authorization device are you using to access Online bank?

Is this the first time you want to connect to Online Banking?

Do you know username of your Online Banking?

Did you get to the authorization window?

Which of these actions are you having trouble with?

To solve this issue, please contact us

You have come across a non-standard situation which cannot be resolved with the interactive assistant, so please contact us by calling +371 6701 0000.
During the call, we will verify that it is you who is calling, and that you are the account owner. By looking at the information in the bank’s systems, we can give you a more detailed answer on what to do.

Are you satisfied with the answer?