Decision tree

How can we help you with Online Banking?

What authorization device are you using to access Online bank?

Do you know username of your Online Banking?

Do you know your Online Banking password?

What issue you have?

Login name blocked

Please note that if you enter the wrong password 5 times, your login name will be blocked for 5 minutes. And then you can try 5 more times. But it is better to immediately use the option to change the password remotely - press the "I forgot my password" button on the first Internet banking screen and follow the steps.

Are you satisfied with the answer?