Decision tree

How can we help with payment cards?

In which channel do you want to activate card?

How do I activate my card using the Online banking?

To activate your card in the online bank: 

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

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