Frequently asked questions about online banking

How do I log into the online bank using my code card?

When you open the online bank, select Code Card/Code Calculator.

To log into the online bank, you must enter your online banking username and password into the login fields. Then select Continue, and you will be forwarded to the second step.

The next step will be entering a code from your code card.

If you are logging in for the first time, or you are asked to change your online banking password due to it being in use for a long period of time, there will be a third step: entering a code you receive by SMS. For security purposes, your will have to enter an SMS code every 90 days.  
If you are unable to log into the online bank, for example, if you have an incorrect username or password, we suggest following the advice on Disruptions to access the Online banking.

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