Frequently asked questions about online banking

Who needs a control number that appears in Online Banking?

Control number is four-digit number, that appears to clients both on the Online Banking and in the mobile application. It is designed for comparison, so that the customer can be sure that it is the same transaction shown in the mobile application and in the Online Banking. The control number needs to be compared very carefully, as it is a testimony that the client is signing the transaction that is made via the Online Banking.

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