Where can I find information on my insurance policy?

  • In your emails: when you signed your insurance agreement, information about the policy and its terms and conditions was sent to your email address;
  • If your home insurance policy was processed with Citadele in collaboration with BTA, you will find information about your policy in the BTA Customer Portal. Log in to the BTA website under My account > My policies.
    Under Policy Information you will see the most important information: policy number, period, the insured property, payment information, and the terms and conditions of the policy and insurance.

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