Due to the state of emergency which has been declared within Latvia, we are implementing changes to customer service for the benefit of our clients’ health and to help stem the spread of COVID-19. From 20.03.2020, our branches only serve clients by appointment. We remind clients that most of our products and services, as well as client support, are available remotely, so we encourage people to carefully consider whether they need to visit a branch.
In response to growing concerns over the impact of COVID-19 on the economic situation for businesses, we offer you the chance to put off base repayments for your Microloan with repayment timetable or Dent agreement for up to 3 months. Each case will be assessed individually.
Pay bills quickly, conveniently and simply through the online bank, where instant payments are available 24 hours a day for situations in which a transfer can’t wait.
We are also available to our clients during the state of emergency 24 hours a day through multiple channels: the online bank chat, WhatsApp chat (phone number +371 28660011), social media, by calling 6701 0000, or by writing to firstname.lastname@example.org. Write or call, and we will help you solve any issue remotely. Please be understanding if the call queue has a longer wait than usual.
You can use the online bank to quickly, conveniently and securely:
We are offering the chance to apply for a video consultation with a bank specialist. During the discussion, you can learn about opening a new account, the use of remote services, payments and service tariffs, card acceptance solutions and other opportunities. Visit the bank while staying at home!
You can apply for a video consultation by calling 67010000 or by filling online form. Video consultations are available on weekdays from 9.00-17.00 using MS Teams.