PRIVATE BUSINESS PRIVATE BANKING ABOUT THE BANK C REWARDS
PRIVATE
BUSINESS
PRIVATE BANKING
ABOUT THE BANK
C REWARDS
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  1. Business customers
  2. Become a customer remotely

Become a customer remotely

This is the best time to open a Citadele account - fully remotely, quickly and at any time of the day.
Become a customer until 01.06.2024. and use any payment plan for your business daily needs 12 months for free.

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Become a client
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Payment plan

12 months for free for the new clients.

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Up to 3 POS terminals

12 months rent free.

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C Business card

One year for free when selecting one of our plans.

Become a client without visiting the branch

Time is money, so no one likes to spend time on things that can be done quickly. We understand the value of time in Citadele, so we also offer an opportunity to open a company account remotely – in any time and place convenient for you.

  • Fill out the application and the questionnaire remotely if you can represent your company alone. All that is needed – Qualified SmartID, eID or e-Paraksts MOBILE identification to sign the application.
  • Wait for confirmation from the bank and start using your account on the Online bank.
  • Receive your C Business card by mail.
  • Enjoy the benefits of your business account in Citadele!
Fill the application
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Payment plans

Choose one of our payment plans and get better value when you use our everyday services at one fixed monthly cost. All plans include:

  • An unlimited number of free electronic transfers to accounts at Citadele Bank (without a plan, each transfer would cost 0.20 EUR).
  • A set number of free electronic EUR transfers to other banks in Europe (without a plan, each transfer would cost 0.55 EUR).
  • The use of a set number of C Business cards for one year commission-free (without a plan, each card would cost 4.50 EUR/month).
  • A set number of free current accounts (without a plan, each account would cost 4.50 EUR/month).
Find out more
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Temporary account

Taken the first steps in launching a business and now need a business account? We have worked to ensure that opening one is as simple as possible. Open a temporary account remotely*:

  • Fill in an application to open a temporary account.**
  • Once your temporary account is open, you will receive an electronically-signed letter from the bank by email, in which we will give you your temporary account number.
  • Pay in your base capital.
  • Once you have founded your business, transfer your temporary account into a permanent account remotely.
Fill the application

* Only newly-founded businesses in the Republic of Latvia with a single founder can open a temporary account remotely.
** Before founding your business, check whether you have selected a unique name: https://www.ur.gov.lv/en/.

  • Use your C Business card for free for the first year when you select one of our payment plans.
  • Receive great discounts at more than 450 retail locations throughout Latvia
  • Receive travel insurance and purchase protection.
  • Deposit cash at Citadele ATMs for free.
Find out more
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Loans for various needs, from small repairs to filling your warehouse before your active season.

  • Loan of between 1000 and 70 000 EUR (with ALTUM guarantee) depending on the turnover of your business.
  • Convenient repayment timetable of up to 5 years.
  • Fixed interest rate from 9 % per year.
  • No need for collateral—you can receive a microloan without collateral or using your property as security.
Receive an offer Read more
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  • Accept money from all your customers with our most suitable card terminal.
  • Use all card terminals for the first 12 months without a monthly rental fee.
  • Offer your customers cashback from your retail location.
  • Use currency exchange payments in your card terminal. Offer tourists the chance to pay in their own currency and earn interest! Customers will appreciate that the amount on their account statement will be the same sum as on the card terminal.
Apply
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Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is SIA (Ltd.), individual merchant (IK), farm undertaking or fishery undertaking (ZS).
  • your company is registered in the Register of Enterprises of the Republic of Latvia with a turnover of up to 30 000 EUR.
  • your company is solvent.
  • the company carries out economic activity in Latvia.
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia.
  • you have the right to represent the company individually.
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

If any of the above criteria is not met, please visit any of our branches, bringing an identity document.

Please note that when you become a customer of Citadele banka remotely, initially your company account will be limited. The maximum total amount of incoming transactions per month can be up to 30 000 EUR. This condition can be changed upon visiting a branch of the bank.
 

What services will I receive?

When applying remotely, choose the most advantageous payment plan for your company. This will provide your company with:

  • a certain number of free SEPA transfers (depending on the type of plan);
  • unlimited number of free intrabank transfers;
  • a certain number of free current accounts;
  • a certain number of free C Business cards with an account in the first year of service.

In addition, an application for the Online Banking is processed:

  • if you are already a customer of the bank and use Citadele Online Banking with the authorization device MobileSCAN, you will be able to choose whether to use the existing connection or create a new one (a new MobileSCAN license and login will be issued);
  • if you do not currently use Citadele Online Banking or you have another authorization device, you will be issued a new Online Banking Agreement with a new login name and MobileSCAN license.
     

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

I have completed the application. What to do next?

After you have finished completion of the application, a bank representative will contact you if necessary. If the application is successful and no additional information is required, you will receive the following information in the near future:

  • an e-mail about the successful completion of the application and instructions on how to proceed;
  • an SMS with the login to the Online Banking (if a new Online Banking Agreement was drawn up).

 

To view detailed information about the services you applied for, go to the section of the website “My applications”.

To view the status of your application and detailed information about the services of by Citadele banka you applied for, log in with a secure electronic signature.

After you have been granted access to the Online Banking, create a password with which you will be able to identify yourself by telephone on behalf of the company.

Be sure to do this, because if you have questions about your company’s services and would like to contact us by telephone, we will need to identify you as a company representative. When you call us, we will ask for your telephone password and you will have to state it. Without this password, we will not be able to verify by telephone that you are authorized to represent the company and will not be able to provide any information about the company’s accounts and other products.

How to activate Online Banking?
If you are a new user of the Online Banking and you need to activate the authorization device MobileSCAN for the Online Banking, go to the section of the website “My applications”

To activate MobileSCAN, log in to the section “My Applications”.

After authorization, you will see detailed information about the company’s application, the services applied for and the activation of MobileSCAN.

In addition, download Citadele’s mobile app from Google play or App store to enable MobileSCAN activation.

After activating your Online Banking, create the company’s password for telephone identification.

Be sure to do this, because if you have questions about your company’s services and would like to contact us by telephone, we will need to identify you as a company representative. When you call us, we will ask for your telephone password and you will have to state it. Without this password, we will not be able to verify by telephone that you are authorized to represent the company and will not be able to provide any information about the company’s accounts and other products.

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Latvia are:

  • SmartID QES;
  • eSignature maintained by LVRTC.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

Who should I contact in case of technical problems with the service?

Contact us at 6701 0000 or info@citadele.lv.

More questions
What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is SIA (Ltd.), individual merchant (IK), farm undertaking or fishery undertaking (ZS).
  • your company is registered in the Register of Enterprises of the Republic of Latvia with a turnover of up to 30 000 EUR.
  • your company is solvent.
  • the company carries out economic activity in Latvia.
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia.
  • you have the right to represent the company individually.
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

If any of the above criteria is not met, please visit any of our branches, bringing an identity document.

Please note that when you become a customer of Citadele banka remotely, initially your company account will be limited. The maximum total amount of incoming transactions per month can be up to 30 000 EUR. This condition can be changed upon visiting a branch of the bank.
 

What services will I receive?

When applying remotely, choose the most advantageous payment plan for your company. This will provide your company with:

  • a certain number of free SEPA transfers (depending on the type of plan);
  • unlimited number of free intrabank transfers;
  • a certain number of free current accounts;
  • a certain number of free C Business cards with an account in the first year of service.

In addition, an application for the Online Banking is processed:

  • if you are already a customer of the bank and use Citadele Online Banking with the authorization device MobileSCAN, you will be able to choose whether to use the existing connection or create a new one (a new MobileSCAN license and login will be issued);
  • if you do not currently use Citadele Online Banking or you have another authorization device, you will be issued a new Online Banking Agreement with a new login name and MobileSCAN license.
     

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

I have completed the application. What to do next?

After you have finished completion of the application, a bank representative will contact you if necessary. If the application is successful and no additional information is required, you will receive the following information in the near future:

  • an e-mail about the successful completion of the application and instructions on how to proceed;
  • an SMS with the login to the Online Banking (if a new Online Banking Agreement was drawn up).

 

To view detailed information about the services you applied for, go to the section of the website “My applications”.

To view the status of your application and detailed information about the services of by Citadele banka you applied for, log in with a secure electronic signature.

After you have been granted access to the Online Banking, create a password with which you will be able to identify yourself by telephone on behalf of the company.

Be sure to do this, because if you have questions about your company’s services and would like to contact us by telephone, we will need to identify you as a company representative. When you call us, we will ask for your telephone password and you will have to state it. Without this password, we will not be able to verify by telephone that you are authorized to represent the company and will not be able to provide any information about the company’s accounts and other products.

How to activate Online Banking?
If you are a new user of the Online Banking and you need to activate the authorization device MobileSCAN for the Online Banking, go to the section of the website “My applications”

To activate MobileSCAN, log in to the section “My Applications”.

After authorization, you will see detailed information about the company’s application, the services applied for and the activation of MobileSCAN.

In addition, download Citadele’s mobile app from Google play or App store to enable MobileSCAN activation.

After activating your Online Banking, create the company’s password for telephone identification.

Be sure to do this, because if you have questions about your company’s services and would like to contact us by telephone, we will need to identify you as a company representative. When you call us, we will ask for your telephone password and you will have to state it. Without this password, we will not be able to verify by telephone that you are authorized to represent the company and will not be able to provide any information about the company’s accounts and other products.

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Latvia are:

  • SmartID QES;
  • eSignature maintained by LVRTC.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

Who should I contact in case of technical problems with the service?

Contact us at 6701 0000 or info@citadele.lv.