Decision tree

How can we help you with Online Banking?

Do you want to connect Online banking for yourself (to access your accounts)?

Are you an adult (at least 18 years old)?

How do I access the Online Bank if I am under 18?

Visit your nearest branch accompanied by one of your parents, bringing along a form of ID (passport or ID card) for both you and your parent. A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or code card.

If you have an access to Online bank before, please take a look in flow "Disruptions to access the Online banking".

Are you satisfied with the answer?