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Why was my X card fee taken from my account, even though I used an offer code?

Towards the end of the month, when you apply for an X card with an offer code, the card fee will be taken as the discount applies from the first weekday of the next month. Don’t worry, we will return the fee.

If, however, you haven’t received your money back, contact the bank using the mobile app chat, online bank chat or by calling 6701 0000.

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