Become a customer

How does signing up work?

  • Download the Citadele mobile application in Google Play or AppStore.
  • Look for the button Become a bank’s customer on the application’s home screen.
  • Fill in your information.
  • Set a secure 5-digit PIN for the MobileSCAN authorization device to fully experience the mobile application and online bank.
  • Answer a few questions, which we must ask due to legislation.
  • Take a selfie and a photo of your passport or ID card. We will remotely verify you and your documents using VERIFF services. In order to verify your identity, the application will need permission to record audio, photo and video.

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