Customer Due Diligence, questionnaires, documents

When complying with the regulatory requirements and implementing the 'Know Your Customer' principle, each bank performs Customer Due Diligence, as part of which the bank receives the customer's application to open an account, a questionnaire filled in by the customer, and:

  • identifies the customer by means of a personal identification document;
  • verifies whether the customer is a politically exposed person;
  • obtains information on the customer's personal and economic activity and the origin of the customer's funds;
  • obtains information on the UBO;
  • obtains information on the purpose and intended nature of the business relationship;
  • verifies the customer's tax residency;
  • monitors transactions and acquires information and documents in support of the transactions carried out in the accounts;
  • stores and regularly updates the documents, data and information acquired as part of the Customer Due Diligence process.

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