Safe keeping services

Important information for clients of the safe depository

In February 2020, Citadele made the decision to make changes to its safe depository service. We will continue to ensure the highest security standards for the contents of the safes. Soon, if a client wishes to continue using this service, we must be made aware of the contents of their safe. Changes will be gradually introduced from May 1st this year.

  1. If you wish to continue using your safe, you must verify its contents in the presence of a bank employee. This also applies to clients who wish to rent a new safe. 
  2. From now on, a bank employee will be present every time a safe is opened or items are added or removed.
  3. We will also evaluate the cases in which clients have authorised third parties to access their safes. Clients must justify this need to the bank. This can be done by submitting a free-form message through the online bank, sending an electronically-signed letter to info@citadele.lv, or in person at the main Citadele branch.

More information through the online bank or from your private banker. 

Branch Citadele (2A Republikas square, Riga)

Box sizes Fees, incl.VAT Fees, incl.VAT
XS, height to 55 mm 36 EUR 240 EUR
S, height to 95 mm 42 EUR 300 EUR
M, height to 145 mm 48 EUR 354 EUR
L, height to 300 mm 54 EUR 444 EUR
XL, height to 300 mm 78 EUR 600 EUR

Effective from 02.01.2019.

 

Safe keeping services

Commission fee for safe-box opening if customer has lost the key of the safe box 275 EUR
Commission fee for customer’s safe-box content’s storage in Citadele Bank’s joint safe-box 1 18 EUR per month (VAT included)
Increased fee for renting a non-released safe deposit box after the end of the rental period (per day) 3 EUR (VAT included)

Effective from 02.01.2019.

 


1 Commission fee is applied if customer’s safe box content is placed and being stored in Citadele Bank joint safe-box according to Safe-box Rent Conditions.