Non- core products and services

Cash operations1
Service Fee
Cash deposit to account in Citadele bank per each deposit (incl. payment in EUR up to EUR 15 000 to State Treasury without using current account)2 0.5% of amount (min. 10 EUR)
Cash withdrawal from account in Citadele bank and currency exchange 0.7% of amount (min. 10 EUR)
Additional commission for coin processing for EUR coins 10% of amount (min. 20 EUR)
Cash withdrawal over the branch limit 3% of deal amount (min. 25 EUR)
Escrow account
Processing of standard agreement of escrow account or amendments 0.4% of transaction amount (min. 100 EUR)
Payments
Investigation, amendment of payment or sending of cancellation’s request 50 EUR
X credit cards (USD)
X hero X Platinum X Infinite
Maintainance of the card (with up to 3 additional current accounts) and / or supplementary card 50 USD per year 100 USD per year 650 USD per year
Cash withdrawal in ATM 3%(min. USD 5)
Payment from account As from Mastercard Debit bundle + 3%4
Minimum instalment 5% of the used credit limit amount + 100% of the fees and interest
Interest for unauthorised negative balance (per day) 0.175%
Commission fee for goods and services purchase 0.5%
Priority Pass Not offered Free of charge
Fee for 1 person’s visit at Priority Pass VIP lounge at the airport Not offered 30 EUR (VAT included)5
Fast track visit in RIX airport Not offered EUR 10 (VAT included)6
Concierge service Not offered USD 200 per year per each card Free of charge
Currency exchange mark-up fee 4.3%
Citadele payment card with e-ticket functionality
Service Fee
Maintainance of the payment card and / or supplementary card 1.49 EUR per month
Cash withdrawal in Citadele bank ATMs in Latvia Free of charge up to 800 EUR7 per month, 0.29% from amount above
Cash withdrawal in ATMs of other banks 1 transaction or 800 EUR7 max per month - free of charge , above limit 2% (min. 3.50 EUR)
Credit limit repayment (at the end of the month) 5% of the used credit limit amount + 100% of the fees and interest
Credit limit interest (per annum) 28%
Interest for unauthorised negative balance (per day) 0.175%
Currency exchange mark-up fee 4.3%
Maxi Savings Account card
Service Fee
Maintainance of Maxi account card and / or supplementary card 1.30 EUR per month
Cash withdrawal in Citadele bank ATMs in Latvia 1%
Cash withdrawal in ATMs of other banks 2% (min. EUR 3.50)
Currency exchange mark-up fee 4.3%
Payment from account As from Mastercard bundle8
Mastercard Gold
Service Fee
EUR USD
Fee for card and/or supplementary card 8 EUR per month 100 USD per year
Commission fee for goods and services purchase Free of charge 0.5%
Cash withdrawal in ATMs 3% (min. 3.50 EUR) 3% (min. 6 USD)
Minimum instalment 5% of the spent credit limit amount + 100% of excess expenditure
Interest for unauthorised negative balance (per day) 0.175%
Cash withdrawal at POS terminals at merchants Not available
Currency exchange mark-up fee 4.3%
Payment from account As from Mastercard bundle + 3%
Fee for 1 person’s visit at Priority Pass VIP lounge at the airport9 30 EUR (VAT included)
Concierge service10 200 EUR per year 300 USD per year
Other payment card services
Service Fee
USD
Balance review in Citadele bank (Latvia) ATMs Free of charge
Balance review in ATMs of other banks 1.20 USD
Cash and POS operations’ daily or monthly limit increase above limit set in Pricelist, for one payment card EUR 7 or equivalent which is deducted from customer’s account upon receipt of customer’s application and limit increase
Authorization Devices
Service Fee
Issuing of Code card and replacement upon customer’s request Free of charge
Issuing of DIGIPASS 44 EUR
Replacement or unlocking of locked DIGIPASS (if the device locked due to customer’s inattention) 38 EUR
Issuing of DIGIPASS GO3 12 EUR
Unlocking of DIGIPASS, DIGIPASS GO3, if it is locked for use in Online banking Free of charge
Replacement of DIGIPASS GO3 due to technical reasons (within 2 years from the moment of connection) Free of charge
Safe keeping services
Service Fee
Safe-box rent
XS (height to 55 mm), S (height to 95 mm), M (height to 145 mm) 58 EUR per month /580 EUR per year
L/XL, height to 300 mm 94 EUR per month /940 EUR per year
Commission fee for safe-box opening if customer has lost the key of the safe box 330 EUR
Commission fee for customer’s safe-box content’s storage in Citadele Bank’s joint safe-box 23 EUR per month (VAT included)
Increased fee for renting a non-released safe deposit box after the end of the rental period (per day) 5 EUR (VAT included)
Additional services
Service Fee
Processing of each received document for acceptance, inspection and execution of sworn judicial executor’s orders and State Revenue Service’s collection orders 15 EUR
  • 1 Information on cash limits of Daugavpils, Liepājas’s and “Citadele” branches on the Bank's website "Payments and Transactions".
  • 2 Cash deposit EUR, USD in Mortgage credit repayment account, Citadele Ekspress credit repayment account, account determined in contract on payment cards dept restructurization (Contract on dept repayment or contract on Credit for Private consumtion) - free of charge.
  • 3 Commission fee for current accounts is the same as from Mastercard Debit Bundle.
  • 4 The additional commission of 3% is not applied, if payment is executed within the terms of “Concierge service”.
  • 5 Fee for visit (set in EUR) will be converted in card account’s currency according to Citadele Bank exchange rate for non-cash operations, for the day when mentioned fee will be booked into account. For Priority Pass cards, issued before 11.02.2019. within a calendar year, three visits to airport’s VIP lounge to main card user is offered free of charge. For Priority Pass cards, issued after 11.02.2019. within a calendar year,five visits to airport’s VIP lounge to main card user is offered free of charge.
  • 6 For X Infinite within a calendar year, 8 visits to main user is offered free of charge.
  • 7 EUR 800 is the total maximum cash withdrawal amount per month in all ATMs in Latvia and abroad together.
  • 8 With prior 7 calendar days notice to Citadele Bank. Without prior notice 1% + fee as from current account.
  • 9 Fee for visit (set in EUR) will be converted in card account’s currency according to Citadele Bank exchange rate for non-cash operations, for the day when mentioned fee will be booked into account. For Priority Pass cards, issued before 11.02.2019. within a calendar year, three visits to airport’s VIP lounge to main card user is offered free of charge. For Priority Pass cards, issued after 11.02.2019. within a calendar year,five visits to airport’s VIP lounge to main card user is offered free of charge.
  • 10 Fee for service is calculate for every card that is conncted to Concierge Service, including supplementary cards/each user.
  • 11 Processing of payment related to sworn judicial executor’s orders and State Revenue Service’s collection orders as from Mastercard Debit bundle.