Non-core products and services

Cash operations1
Service Fee
Cash deposit to account in Citadele bank per each deposit (incl. payment in EUR up to EUR 15 000 to State Treasury without using current account) 2 3% of amount (min. 10 EUR)
Additional commission for coin processing for EUR coins 10% of amount (min. 20 EUR)
Cash withdrawal from account in Citadele bank and currency exchange 3% of deal amount (min. 25 EUR)
Escrow account
Processing of standard agreement of escrow account or amendments 0.4% of transaction amount (min. 100 EUR)
Payments
Investigation, amendment of payment or sending of cancellation’s request3,4 100 EUR + additional fee
Debit card 5
Mastercard Debit
EUR6 USD
Fee for card (per annum) 50 EUR 50 USD
Fee for supplementary card (per annum) 50 EUR 50 USD
New card issue (instead of existing) Free of charge
Commission fee for goods and services purchase 0.5% (min. 0.15 EUR) 0.5% (min. 0.20 USD)
Cash withdrawal in ATM 1.5% (min. 5 EUR) 1.5% (min. 5 USD)
Credit limit amount Not available
Minimum instalment 100% of excess expenditure
Credit interest (per annum) 28%
Interest for unauthorised negative balance (per day) 0.175%
Payment from account attached to the card As from X credit card bundle (in equivalent)
X credit cards (USD)
X Platinum X Infinite
Maintainance of the card (with up to 3 additional current accounts) and / or supplementary card 300 USD per year 650 USD per year
Commission fee for goods and services purchase 0.5% (min 0.20 USD)
Cash withdrawal in ATM 3% (min. USD 5)
Payment from account with attached card As from X credit card bundle (in equivalent)
Minimum instalment 5% of the used credit limit amount + 100% of the fees and interest
Interest for unauthorised negative balance (per day) 0.175%
Priority Pass card issue Free of charge
Fee for 1 person’s visit at Priority Pass VIP lounge at the airport 7 30 EUR in equivalent (VAT included) 30 EUR in equivalent (VAT included) 8
Fast track visit in RIX airport Not offered 10 EUR (VAT included) 7,9
Concierge service Not offered Free of charge
Currency exchange mark-up fee 4.3%
Other payment card services
Service Fee
Balance review in Citadele bank (Latvia) ATMs Free of charge
Balance review in ATMs of other banks 1.20 USD
Cash and POS operations’ daily or monthly limit increase above limit set by Citadele, for one payment card Free of charge
Other payment card services
Service Fee
Issuing of DIGIPASS 50 EUR
Issuing of DIGIPASS GO3 20 EUR
Unlocking of DIGIPASS, DIGIPASS GO3 device which was locked for use in Citadele Online Banking 10 EUR
Issuing of Code card, replacement of DIGIPASS GO3/Code card due to technical reasons (within 2 years from the moment of connection) 10 EUR
Safe keeping services
Service Fee
Safe-box rent
XS (height to 55 mm), S (height to 95 mm), M (height to 145 mm) 58 EUR per month /580 EUR per year
L/XL, height to 300 mm 94 EUR per month /940 EUR per year
Commission fee for safe-box opening if customer has lost the key of the safe box 330 EUR
Commission fee for customer’s safe-box content’s storage in Citadele Bank’s joint safe-box 23 EUR per month (VAT included)
Increased fee for renting a non-released safe deposit box after the end of the rental period (per day) 5 EUR (VAT included)
Additional services
Service Fee
Processing of each received document for acceptance, inspection and execution of sworn judicial executor’s orders and State Revenue Service’s collection orders 15 EUR 10
  • 1 Information on cash limits of Daugavpils, Liepājas’s and “Citadele” branches on the Bank's website: https://www.citadele.lv/en/private/fees/cash-limits/
  • 2 Cash deposit EUR, USD in Mortgage credit repayment account, Citadele Ekspress credit repayment account, account determined in contract on payment cards dept restructurization (Contract on dept repayment or contract on Credit for Private consumtion) - free of charge.
  • 3 If the customer's account has already been debited, Citadele Bank does not guarantee that the payment amount will be refunded. The Bank releases funds to its customer only if the payment amount is recovered from the correspondent bank and recipient bank.
  • 4 If bank – intermediate and/or bank – receiver requests commission fee during the investigation of the payment, mentioned extra fee is charged from customer’s account.
  • 5 Available only together with X Credit card bundle.
  • 6 For private individuals recipients of the state pensions of the Republic of Latvia: old age pensions, disability pensions, survivor’s pensions, service pensions, or special pensions, on the condition that such pensions are transferred into the account linked to Mastercard Debit payment cards, fees are applied in accordance with the Schedules of Fees and Charges for residents - private individuals.
  • 7 Fee for visit (set in EUR) will be converted in card account’s currency according to Citadele Bank exchange rate for non-cash operations, for the day when mentioned fee will be booked into account.
  • 8 For Priority Pass cards, issued before 11.02.2019. within a calendar year, 3 (three) visits to airport’s VIP lounge to X Infinite main card user are offered free of charge. For Priority Pass cards, issued after 11.02.2019. within a calendar year, 5 (five) visits to airport’s VIP lounge to X Infinite main card user are offered free of charge.
  • 9 For X Infinite within a calendar year, 8 visits to main user is offered free of charge.
  • 10 Processing of payment related to sworn judicial executor’s orders and State Revenue Service’s collection orders as per standard payment fee.