Appendix 2

1) Payments

1.1 Terms for submission and execution of payments, special conditions:

 

Standard payment to another bank

 

Urgent payment to another bank

 

Incoming payments  into account 

Working day – Monday, Tuesday, Wednesday, Thursday, Friday from 8.30 to 17.30, excluding official holidays of Republic of Latvia.

 

1.2. Commission types:

SHA – commission fee is paid by the sender (separately from the transfer amount), but the recipient’s account is credited by the payment amount minus commission fees of the correspondent bank and intermediary banks.

In case of SHA, recipient bank ensures delivery of full amount of EEA payment into recipient’s account, excepting when recipient bank has agreed with the recipient that a commission may withheld from the incoming amount.

OUR – banks’ commission fee is paid by the sender. Citadele Bank withholds commission fees of Citadele bank and correspondent bank at the moment of payment from the sender’s account (separately from the transfer amount). If the recipient bank or intermediary mediator bank requests Citadele Bank to pay its commission fee, then Citadele Bank shall withholds it from the customer’s account under the acceptance-free procedure.

BEN – banks’ commission fee is paid by the receiver.

1.3. SEPA payments (EU regulated payments) are payments in EUR currency within the European Union (as well as Iceland, Switzerland, Liechtenstein and Norway). In order for such payment type to be performed, one must specify the following details in the payment order:

- Recipient’s IBAN account number,

- Commission type – SHA (shared)

- Payment type - standard.

Citadele Bank shall not be responsible if the recipient bank has not performed the instructions of Citadele Bank that are necessary to execute a payment regulated by the EU for the reasons beyond the control of Citadele Bank.

1.4. SEPA Instant payment (Zibmaksājums) is a payment in EUR currency sent to the Bank that ir participant of SEPA Inst scheme. Complete list of SEPA Inst scheme participants is available under the link https://www.europeanpaymentscouncil.eu/what-we-do/participating-schemes/register-participants/registers-participants-sepa-payment-schemes. In case EUR payment is made to the Bank that is not participant of SEPA Inst scheme or payment can’t be processed as SEPA Instant payment due to technical or any other restrictions, then it will be processed as SEPA Credit transfer automatically. Bank is entitled to set maximum allowed SEPA Inst payment amount limit as well as impose any additional limitations for payment processing as SEPA Instant payment. Information about the maximum SEPA Inst payment amount limit is available in Bank’s homepage www.citadele.lv and in customer service centres.

2) Bill payments

Bill payments of the following enterprises available at Citadele Bank ATMs: bills of Latvenergo, Lattelecom, TELE 2, LMT and Latvijas Gāze, administrative fine payments (for not complaining with the rules of stopping and standing), and giro payments can be settled as well at Citadele Bank ATMs.

3) Remote account management systems

CITADELE ONLINE BANKING

All authorisation devices are grouped into following authorisation device categories:

All authorisation devices are grouped into following authorisation device categories:

Following batch limits (limit of several payments approval with single authorization code) are set for authorization device categories:

Additionally following limits are set for FaceID and Touch ID with MobileScan Full:

1. one transaction limit is equal to daily turnover limit and is set to 10 000 EUR (ten thousand EUR);
2. batch limit is set to 10 000 EUR (ten thousand EUR).

Effective from 28.02.2020.

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¹ If a payment order is submitted after the specified time before the end of a banking day (17:30), then value date of the payment will be one banking day later. If a payment order is received in the bank/payment execution day is a holiday, then the payment’s is executed on the next workday of the bank.
² List of banks: https://www.bank.lv/par-mums/uzdevumi/maksajumu-sistemas-uzdevumi/eks
³ EEA payment - payments in EUR, BGN, CZK, DKK, GBP, ISK, NOK, PLN, SEK currencies are executed from the account or without opening an account at a payment institution within the EU (European) and EEA (European Economic Area) with the purpose of delivering them to an account opened for the recipient at a payment institution of EEA. EEA payments are executed only with SHA type of commission (commission is paid by payer (separately from the payment amount), recipient bank receives full amount). If the payment involves currency conversion, OUR commission type can be specified.
EEA countries are Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
⁴ Number of payments for any MobileSCAN and DIGIPASS 780 is 500 (five hundred)
⁵ Number of payments for Digipass 320 and older devices is 50 (fifty)