1.1 Terms for submission and execution of payments, special conditions:
| Order submission time (Latvia time)1 | Execution day | |
|---|---|---|
| Payments within Citadele Bank, incl branches in Lithuania and Estonia | before 17.30 | the same working day |
| Order submission time (Latvia time)1 | Execution day Special conditions |
|
|---|---|---|
| EUR: SEPA Instant payment | without restrictions | immediately after acceptance |
| EUR: SEPA | before 15:45 | the same working day For EEA3 payments only SHA allowed. OUR accepted in case of payment with currency conversion |
| EUR: SEPA within Latvia (to member banks of Latvijas Banka's electronic clearing system) 2 | before 17:30 | the same working day |
| EUR: other payments | before 14:30 | the same working day |
| USD, CNY | individually, information in Citadele bank | individually, information in Citadele bank |
| BYN, RUB | before 17:30 | next working day RUB – only OUR is allowed |
| GBP, DKK, NOK, SEK, PLN, CAD, CHF, JPY, KZT, CZK | before 17:30 | day after the next working day |
| NZD, SGD, MXN,AUD | before 14:00 | day after the next working day |
| Order submission time (Latvia time)1 | Execution day | |
|---|---|---|
| EUR | before 16:00 | the same working day |
| CAD, CHF | before 12:00 | the same working day |
| GBP, DKK, NOK, SEK, JPY, PLN, CZK | before 14:00 | next working day |
| NZD, SGD, MXN | before 16:00 | day after the next working day |
| AUD | before 11:00 | next working day |
| Order submission time (Latvia time)1 | Execution day | |
|---|---|---|
| EUR, GBP, DKK, NOK, SEK, PLN, CZK | before 17:30 | on the same bank day if the bank has received information on transfer of EEA3payment into the correspondent account of Citadele Bank |
| In other foreign currency | before 17:30 | on the next bank day after transferring funds into correspondent account of Citadele Bank |
Working day – Monday, Tuesday, Wednesday, Thursday, Friday from 8.30 to 17.30, excluding official holidays of Republic of Latvia.
1.2. Commission types:
SHA – commission fee is paid by the sender (separately from the transfer amount), but the recipient’s account is credited by the payment amount minus commission fees of the correspondent bank and intermediary banks.
In case of SHA, recipient bank ensures delivery of full amount of EEA payment into recipient’s account, excepting when recipient bank has agreed with the recipient that a commission may withheld from the incoming amount.
OUR – banks’ commission fee is paid by the sender. Citadele Bank withholds commission fees of Citadele bank and correspondent bank at the moment of payment from the sender’s account (separately from the transfer amount). If the recipient bank or intermediary mediator bank requests Citadele Bank to pay its commission fee, then Citadele Bank shall withholds it from the customer’s account under the acceptance-free procedure.
BEN – banks’ commission fee is paid by the receiver.
1.3. SEPA payments (EU regulated payments) are payments in EUR currency within the European Union (as well as Iceland, Switzerland, Liechtenstein and Norway). In order for such payment type to be performed, one must specify the following details in the payment order:
- Recipient’s IBAN account number,
- Commission type – SHA (shared)
- Payment type - standard.
Citadele Bank shall not be responsible if the recipient bank has not performed the instructions of Citadele Bank that are necessary to execute a payment regulated by the EU for the reasons beyond the control of Citadele Bank.
1.4. SEPA Instant payment (Zibmaksājums) is a payment in EUR currency sent to the Bank that ir participant of SEPA Inst scheme. Complete list of SEPA Inst scheme participants is available under the link https://www.europeanpaymentscouncil.eu/what-we-do/participating-schemes/register-participants/registers-participants-sepa-payment-schemes. In case EUR payment is made to the Bank that is not participant of SEPA Inst scheme or payment can’t be processed as SEPA Instant payment due to technical or any other restrictions, then it will be processed as SEPA Credit transfer automatically. Bank is entitled to set maximum allowed SEPA Inst payment amount limit as well as impose any additional limitations for payment processing as SEPA Instant payment. Information about the maximum SEPA Inst payment amount limit is available in Bank’s homepage www.citadele.lv and in customer service centres.
Bill payments of the following enterprises available at Citadele Bank ATMs: bills of Latvenergo, Lattelecom, TELE 2, LMT and Latvijas Gāze, administrative fine payments (for not complaining with the rules of stopping and standing), and giro payments can be settled as well at Citadele Bank ATMs.
CITADELE ONLINE BANKING
All authorisation devices are grouped into following authorisation device categories:
| Authorisation device category | Daily debit turnover, EUR |
|---|---|
| LOW | 3 000,00 EUR (three thousand EUR) |
| MEDIUM | 60 000,00 EUR (sixty thousand EUR) |
| HIGH | 250 000,00 EUR (two hundred fifty thousand EUR) |
| INDIVIDUAL | 10 000 000,00 EUR (ten million EUR) |
All authorisation devices are grouped into following authorisation device categories:
| Authorisation device category | Authorisation device |
|---|---|
| LOW | TAN card; MobileSCAN Low (Mobile SCAN activated in Online Banking with TAN card or in Mobile App with SMS, or MobileSCAN activated on potentially unsecure device); TouchID, FaceID with MobileScan Low |
| MEDIUM | DIGIPASS GO3; MobileSCAN Medium (MobileSCAN activated in Online Banking with DIGIPASS GO3 on secure device) |
| HIGH | MobileSCAN Full (Mobile SCAN activated on secure device) |
| INDIVIDUAL | DIGIPASS 780; DIGIPASS 320 (and older DIGIPASS models) |
Following batch limits (limit of several payments approval with single authorization code) are set for authorization device categories:
| Authorisation device category | Batch limit (number of payments) | Batch limit (total amount of payments) |
|---|---|---|
| LOW4 | 50 (fifty) | 3 000,00 EUR (three thousand EUR) |
| MEDIUM4 | 50 (fifty) | 60 000,00 EUR (sixty thousand EUR) |
| HIGH4 | 500 (five hundred) | 250 000,00 EUR (two hundred fifty thousand EUR) |
| INDIVIDUAL4,5 | 500 (five hundred) | 2 000 000,00 EUR (two millions EUR) |
Additionally following limits are set for FaceID and Touch ID with MobileScan Full:
Effective from 28.02.2020.
1 If a payment order is submitted after the specified time before the end of a banking day (17:30), then value date of the payment will be one banking day later. If a payment order is received in the bank/payment execution day is a holiday, then the payment’s is executed on the next workday of the bank.
2 List of banks: https://www.bank.lv/par-mums/uzdevumi/maksajumu-sistemas-uzdevumi/eks
3 EEA payment - payments in EUR, BGN, CZK, DKK, GBP, ISK, NOK, PLN, SEK currencies are executed from the account or without opening an account at a payment institution within the EU (European) and EEA (European Economic Area) with the purpose of delivering them to an account opened for the recipient at a payment institution of EEA. EEA payments are executed only with SHA type of commission (commission is paid by payer (separately from the payment amount), recipient bank receives full amount). If the payment involves currency conversion, OUR commission type can be specified.
EEA countries are Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
4 Number of payments for any MobileSCAN and DIGIPASS 780 is 500 (five hundred)
5 Number of payments for Digipass 320 and older devices is 50 (fifty)
Notice of the use of cookies
Notice of the use of cookies We use cookies to ensure you more convenient use of the website, to offer content you are interested in and services. We need your consent to use cookies, which you can withdraw at any time by changing your cookie settings. Read more about cookies here.