In what circumstances does the bank send text messages containing an authorisation code?

You will need to enter a code sent by text for:

  • transactions to accounts at other banks in certain circumstances;
  • signing various contracts through the online bank or mobile app (such as consumer loan contracts, contracts for the regular payment of e-bills, etc.);
  • signing free-form requests through the online bank;
  • making changes to your Questionnaire or Contact information;
  • paying with your payment card online (3D Secure);
  • viewing information about your virtual card.

Have more questions?

Call 6701 0000 or write to info@citadele.lv