Why are these changes necessary?

The changes are linked with PSD2 (Payment Service Directive 2) requirements regarding payment security. They require a dynamic link between the service provider (bank) and payer (you) during the payment process. That’s why you also need a text message sent to the phone number you provide containing not just a unique authorisation code, but a code which is valid for confirming this specific transaction. It is much more secure.  

Have more questions?

Call 6701 0000 or write to info@citadele.lv