How to block access if I lost my phone?

If you have lost your phone, call us at 6701 0000. To identify yourself, you will need to provide your first name, surname and authorisation device number. You may also be asked to give the answer to your secret question.

You can also block access from your mobile phone or via Online Banking in the ‘Mobile Services’ section. Select the device and press ‘Disconnect’ to disable all the features connected in the phone.

Have more questions?

Call 6701 0000 or write to info@citadele.lv