Citadele Online Banking allows you to safely manage your finances from anywhere in the world, 24/7
One person may be registered as an Online Banking user in the Online Banking of several customers (both physical or legal entities), and one customer may give access to his or her Online Banking to several users. Customers can determine the different levels of Online Banking access rights given to these additional users.
A special mode can also be activated in which the user has access to services indicated by the customer while other accounts are set to viewing mode. A customer may also hide his or her credit information or specific accounts from an Online Banking user.
Citadele Online Banking is safe and secure.
To prevent access to data for unauthorized persons, a multistage safety system has been developed with a special data transmission protocol (SSL - secure socket layer). This protocol is indicated by a key icon in your web browser. Clicking on the key will lead to information about the data coding method used in Citadele Online Banking.
The authorization mechanism performs user identification via:
These data are forbidden to be disclosed to third parties!
For safety purposes, the Online Banking periodically will prompt the user to change his or her password. Users may also change passwords at their own discretion.
All connections, password changes, and significant operations are recorded in Citadele Online Banking. The system allows the user to oversee the history of their operations and alert the bank when an unauthorized person has attempted to connect.