Cash operations

Cash deposit

To account in Citadele Bank (deposit currency must accord to account currency1:
EUR, per each deposit 0.2% of amount (min.5 EUR)
EUR cash deposits through Citadele Bank’s ATMs to accounts of payment cards issued by Citadele Bank  
Up to 10 000,00 EUR within one calendar month, for the client’s account in total Free of charge
Exceeding 10 000,00 EUR within one calendar month, for the client’s account in total 0.2%
Payment in EUR (up to EUR 15 000) to State Treasury using cash deposit (without using current account) 7 EUR + 0.5% of amount

Effective from 15.10.2019.


Cash withdrawal from account2

EUR 0.5% of amount (min. 5 EUR)

Effective from 15.05.2019.


Other cash operations, coins and banknotes processing

Cash withdrawal over the branch limit3 3% of deal amount (min. 20 EUR)
Exchange of EUR banknotes to the banknotes of another face value and/ or coins 3% (min. 20 EUR)
Acceptance of withdrawn from circulation, defective or old/outworn banknotes (except EUR)4 5% (min. 20 EUR)
Additional commission for coin processing, for EUR coins 10% of amount (min. 10 EUR)

Effective from 15.05.2019.


1 Cash deposit in own Savings account, Savings account+, Maxi Savings account, current account for term-deposit opening, only in the day of term-deposit opening and simultaneously making order for depositing of these funds into term-deposit’s account – free of charge. Cash deposit up to 500 EUR is for free, if this is first client’s initiated transaction in bank to the client's own current account with payment card. Cash deposit in own account (up to EUR 9.99 per day) if there is unauthorised negative balance of the mentioned account – free of charge. Cash deposit EUR, USD in Mortgage credit repayment account, Citadele Ekspress credit repayment account, account determined in contract on payment cards dept restructurization (Contract on dept repayment or contract on Credit for Private consumtion)-free of charge.
2 Cash withdrawal of principal amount and interest of term deposit from bank account within 14 days starting from the day the principal amount and/or interest is credited to account.
3 Commission fee is charged during ordering. Cash order must be performed at least one Citadele Bank working day before. Ordered nominals are available in customer service centre till the end of the day of deal, agreed between customer and Citadele Bank. About time of order execution Bank Citadele and customer agree individually. Cash limits, which are available in every branch without pre-ordering is set out in Bank Citadele website and can be changed without prior notice.
4 Information regarding the acceptance of the banknotes: at Citadele Bank Сustomer service centres or asking the question in Contact forms at home page